I'm watching some stuff going on right now on the Steam Forum for the game. Some douche is dishing out his opinions on the game and devs, and the devs aren't exactly making me want to buy their game with their responses. One dev even flat out told a guy on another post to get a refund rather than address his concerns. Yeah, no, I'll keep my money thanks. Seen enough game developers, film makers, comic book writers etc disrespect their customers in the last couple of years, that I have zero tolerance for poor customer relations. Customers can be dickheads, but you shouldn't be one back to them while representing your company. I'm going to buy Phantom Doctrine instead. It also comes out today.
I'll purchase the early access/alpha, knowing the current game development status, and the fact that it may never reach the point of a proper release, just like all alphas, but yeah, I saw both topics and kind of agree with you - albeit the OPs of the aforementioned topics phrased them in a very aggressive way, the dev could have easily answered with technical arguments, and instead choose to ignore one poster, and then to not to answer any of the other poster concerns, and instead attacked him (the OP was a dickhead, but the dev is a dev, not a #%&*$# child...). In fact, the second topic (guy telling the devs how to dev their game, lol) had some interesting arguments and pointed at some real issues, but nothing that the devs should be ashamed (after all, is an alpha)...
I expect they get better in their dealings with the steam userbase, until now only people on their forums had the game, now it will be exposed to a much larger public, and they'll receive lots of complaints, even it being early access, as is tradition.