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GEForce Experieince Known Shadow Play issue

Posted By: Robert_Wiggins

GEForce Experieince Known Shadow Play issue - 03/31/21 11:13 PM

For what it's worth, I thought I would report a recent experience I had with shadowplay not working, what the cause was in my particular case, and how I overcame it,

It took me about a month of back and forth interaction with NVidia Support in which I provided a humongous amount of testing data before I stumbled upon the solution. When I identified what the cause of the problem was, NVidia support stated that it was a known issue. They did not indicate that a fix was being entertained.

For a known issue, I felt that there was little info available from them to bring it to the attention of the general public. I felt that at least the first level of support would have been helpful for "Known Issues".

In summary, If you are running Windows 7 and utilizing "Windows 7 Basic" theme for your screen display, you will not be able to get shadowplay to work.
If you switch to "Windows 7 AERO" theme, shadowplay will work fine.

My recommendation is to stay away from "Windows 7 Basic" theme

There are of course a slew of other situations that can cause shadowplay to not work but that is another issue and one I certainly don't want to enter into.

Best Regards
Posted By: Redwolf

Re: GEForce Experieince Known Shadow Play issue - 03/31/21 11:51 PM

Maybe this can help with your "shadow play"? :



Certainly you must be able to get the cat?

rofl

(tongue clearly in cheek)
Posted By: Fullofit

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 12:16 AM

Robert, now that you have the problem licked, will you be dropping your vids on us in DiD thread?

Redwolf, professional puppeteer? Wonder if she does sock puppets on the side?
Posted By: Redwolf

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 12:25 AM

Originally Posted by Fullofit
Robert, now that you have the problem licked, will you be dropping your vids on us in DiD thread?

Redwolf, professional puppeteer? Wonder if she does sock puppets on the side?


Heck, this is my daily life!



...though my left hand is "Martin" and my right is "Mr. Snookies"

rofl
Posted By: catch

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 01:49 AM

Ah yes, the GEForce Experience. Welcome to the brave new world of IT multi-nationals where service is a word not an action. screwy But I guess employing more than one person on the help desk cuts into profits ....

Just don't get me started on their log-in procedure. mad I've got stories ....
Posted By: Blade_Meister

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 06:33 AM

Thanks a lot ROBERT!!! I just went and built a whole new rig because Shadowplay wouldn't work on my Win 7 rig and now, I say NOW you come along with the solution. Sheeesh, some people! Where were you about a year ago when I installed Geforce Experience and tore every bit of my hair out trying to get Shadowplay to work??? cuss

S!Blade<><
Posted By: Robert_Wiggins

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 12:30 PM

Oh boy, did I open a can of worms, or what!

I wish NVidia would post a list of "known issues" that would be a helpful basis for people like us Blade!
Posted By: Robert_Wiggins

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 06:59 PM

Originally Posted by Robert_Wiggins
For what it's worth, I thought I would report a recent experience I had with shadowplay not working, what the cause was in my particular case, and how I overcame it,

It took me about a month of back and forth interaction with NVidia Support in which I provided a humongous amount of testing data before I stumbled upon the solution. When I identified what the cause of the problem was, NVidia support stated that it was a known issue. They did not indicate that a fix was being entertained.

In summary, If you are running Windows 7 and utilizing "Windows 7 Basic" theme for your screen display, you will not be able to get shadowplay to work.
If you switch to "Windows 7 AERO" theme, shadowplay will work fine.

Best Regards


Further to the above: I have done further testing and have found that if you edit your "Windows 7 Basic.theme" file and change the string "Composition=0" to Composition=1" under the section "[VisualStyles]", Shadow Play will work for you.
The normal location of the ".themes" files is in the following directory structure:
C:\USER\AppData\Local\Microsoft\Windows\Themes\

In the above directory strucure the designation "USER" would be replaced by your unique user name for your session.

Alternately you can do a search for all files ending in ".themes" in your windows explorer.

Hope this helps
Posted By: Blade_Meister

Re: GEForce Experieince Known Shadow Play issue - 04/01/21 09:24 PM

Thanks for sharing Robert, I will probably use this to get Shadowplay up and running on my old rig. I was just asking Hellshade about Shadowplay for my new rig the other day. I am hoping to make some movies soon.

S!Blade<><
Posted By: Robert_Wiggins

Re: GEForce Experieince Known Shadow Play issue - 04/06/21 05:41 PM

Originally Posted by Blade_Meister
Thanks for sharing Robert, I will probably use this to get Shadowplay up and running on my old rig. I was just asking Hellshade about Shadowplay for my new rig the other day. I am hoping to make some movies soon.

S!Blade<><


I'd be interested in hearing how you make out.
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