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#4562071 - 03/31/21 11:13 PM GEForce Experieince Known Shadow Play issue  
Joined: Jun 2012
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Robert_Wiggins Online smile
BWOC Survivor!...So Far!!
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For what it's worth, I thought I would report a recent experience I had with shadowplay not working, what the cause was in my particular case, and how I overcame it,

It took me about a month of back and forth interaction with NVidia Support in which I provided a humongous amount of testing data before I stumbled upon the solution. When I identified what the cause of the problem was, NVidia support stated that it was a known issue. They did not indicate that a fix was being entertained.

For a known issue, I felt that there was little info available from them to bring it to the attention of the general public. I felt that at least the first level of support would have been helpful for "Known Issues".

In summary, If you are running Windows 7 and utilizing "Windows 7 Basic" theme for your screen display, you will not be able to get shadowplay to work.
If you switch to "Windows 7 AERO" theme, shadowplay will work fine.

My recommendation is to stay away from "Windows 7 Basic" theme

There are of course a slew of other situations that can cause shadowplay to not work but that is another issue and one I certainly don't want to enter into.

Best Regards

Last edited by Robert_Wiggins; 03/31/21 11:17 PM.

(System_Specs)
Case: Cooler Master Storm Trooper
PSU: Ultra X3,1000-Watt
MB: Asus Maximus VI Extreme
Mem: Corsair Vengeance (2x 8GB), PC3-12800, DDR3-1600MHz, Unbuffered
CPU: Intel i7-4770K, OC to 4.427Ghz
CPU Cooler: Cooler Master Seidon 240M Liquid CPU Cooler
Vid Card: ASUS GTX 980Ti STRIX 6GB
OS and Games on separate: Samsung 840 Series 250GB SSD
Monitor: Primary ASUS PG27AQ 4k; Secondary Samsung SyncMaster BX2450L
Periphs: MS Sidewinder FFB2 Pro, TrackIR 4

#4562072 - 03/31/21 11:51 PM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Oct 2018
Posts: 246
Redwolf Offline
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Redwolf  Offline
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Joined: Oct 2018
Posts: 246
Maple Ridge, B.C., Canada
Maybe this can help with your "shadow play"? :



Certainly you must be able to get the cat?

rofl

(tongue clearly in cheek)


Win10/ i5-7600/ 16GB RAM/ GTX1660 Super
#4562076 - 04/01/21 12:16 AM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Nov 2014
Posts: 3,401
Fullofit Online content
Senior Member
Fullofit  Online Content
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Joined: Nov 2014
Posts: 3,401
Ajax, ON
Robert, now that you have the problem licked, will you be dropping your vids on us in DiD thread?

Redwolf, professional puppeteer? Wonder if she does sock puppets on the side?


"Take the cylinder out of my kidneys,
The connecting rod out of my brain, my brain,
From out of my arse take the camshaft,
And assemble the engine again."
#4562078 - 04/01/21 12:25 AM Re: GEForce Experieince Known Shadow Play issue [Re: Fullofit]  
Joined: Oct 2018
Posts: 246
Redwolf Offline
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Redwolf  Offline
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Joined: Oct 2018
Posts: 246
Maple Ridge, B.C., Canada
Originally Posted by Fullofit
Robert, now that you have the problem licked, will you be dropping your vids on us in DiD thread?

Redwolf, professional puppeteer? Wonder if she does sock puppets on the side?


Heck, this is my daily life!



...though my left hand is "Martin" and my right is "Mr. Snookies"

rofl


Win10/ i5-7600/ 16GB RAM/ GTX1660 Super
#4562082 - 04/01/21 01:49 AM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Jun 2009
Posts: 682
catch Online smile
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catch  Online Smile
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Joined: Jun 2009
Posts: 682
QLD, Australia
Ah yes, the GEForce Experience. Welcome to the brave new world of IT multi-nationals where service is a word not an action. screwy But I guess employing more than one person on the help desk cuts into profits ....

Just don't get me started on their log-in procedure. mad I've got stories ....

#4562088 - 04/01/21 06:33 AM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Apr 2013
Posts: 1,724
Blade_Meister Offline
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Blade_Meister  Offline
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Joined: Apr 2013
Posts: 1,724
Atlanta, GA, USA
Thanks a lot ROBERT!!! I just went and built a whole new rig because Shadowplay wouldn't work on my Win 7 rig and now, I say NOW you come along with the solution. Sheeesh, some people! Where were you about a year ago when I installed Geforce Experience and tore every bit of my hair out trying to get Shadowplay to work??? cuss

S!Blade<><

Last edited by Blade_Meister; 04/01/21 06:35 AM.
#4562118 - 04/01/21 12:30 PM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Jun 2012
Posts: 7,745
Robert_Wiggins Online smile
BWOC Survivor!...So Far!!
Robert_Wiggins  Online Smile
BWOC Survivor!...So Far!!
Hotshot

Joined: Jun 2012
Posts: 7,745
Lindsay, Ontario, Canada
Oh boy, did I open a can of worms, or what!

I wish NVidia would post a list of "known issues" that would be a helpful basis for people like us Blade!


(System_Specs)
Case: Cooler Master Storm Trooper
PSU: Ultra X3,1000-Watt
MB: Asus Maximus VI Extreme
Mem: Corsair Vengeance (2x 8GB), PC3-12800, DDR3-1600MHz, Unbuffered
CPU: Intel i7-4770K, OC to 4.427Ghz
CPU Cooler: Cooler Master Seidon 240M Liquid CPU Cooler
Vid Card: ASUS GTX 980Ti STRIX 6GB
OS and Games on separate: Samsung 840 Series 250GB SSD
Monitor: Primary ASUS PG27AQ 4k; Secondary Samsung SyncMaster BX2450L
Periphs: MS Sidewinder FFB2 Pro, TrackIR 4

#4562176 - 04/01/21 06:59 PM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Jun 2012
Posts: 7,745
Robert_Wiggins Online smile
BWOC Survivor!...So Far!!
Robert_Wiggins  Online Smile
BWOC Survivor!...So Far!!
Hotshot

Joined: Jun 2012
Posts: 7,745
Lindsay, Ontario, Canada
Originally Posted by Robert_Wiggins
For what it's worth, I thought I would report a recent experience I had with shadowplay not working, what the cause was in my particular case, and how I overcame it,

It took me about a month of back and forth interaction with NVidia Support in which I provided a humongous amount of testing data before I stumbled upon the solution. When I identified what the cause of the problem was, NVidia support stated that it was a known issue. They did not indicate that a fix was being entertained.

In summary, If you are running Windows 7 and utilizing "Windows 7 Basic" theme for your screen display, you will not be able to get shadowplay to work.
If you switch to "Windows 7 AERO" theme, shadowplay will work fine.

Best Regards


Further to the above: I have done further testing and have found that if you edit your "Windows 7 Basic.theme" file and change the string "Composition=0" to Composition=1" under the section "[VisualStyles]", Shadow Play will work for you.
The normal location of the ".themes" files is in the following directory structure:
C:\USER\AppData\Local\Microsoft\Windows\Themes\

In the above directory strucure the designation "USER" would be replaced by your unique user name for your session.

Alternately you can do a search for all files ending in ".themes" in your windows explorer.

Hope this helps


(System_Specs)
Case: Cooler Master Storm Trooper
PSU: Ultra X3,1000-Watt
MB: Asus Maximus VI Extreme
Mem: Corsair Vengeance (2x 8GB), PC3-12800, DDR3-1600MHz, Unbuffered
CPU: Intel i7-4770K, OC to 4.427Ghz
CPU Cooler: Cooler Master Seidon 240M Liquid CPU Cooler
Vid Card: ASUS GTX 980Ti STRIX 6GB
OS and Games on separate: Samsung 840 Series 250GB SSD
Monitor: Primary ASUS PG27AQ 4k; Secondary Samsung SyncMaster BX2450L
Periphs: MS Sidewinder FFB2 Pro, TrackIR 4

#4562188 - 04/01/21 09:24 PM Re: GEForce Experieince Known Shadow Play issue [Re: Robert_Wiggins]  
Joined: Apr 2013
Posts: 1,724
Blade_Meister Offline
Member
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Joined: Apr 2013
Posts: 1,724
Atlanta, GA, USA
Thanks for sharing Robert, I will probably use this to get Shadowplay up and running on my old rig. I was just asking Hellshade about Shadowplay for my new rig the other day. I am hoping to make some movies soon.

S!Blade<><

#4562805 - 04/06/21 05:41 PM Re: GEForce Experieince Known Shadow Play issue [Re: Blade_Meister]  
Joined: Jun 2012
Posts: 7,745
Robert_Wiggins Online smile
BWOC Survivor!...So Far!!
Robert_Wiggins  Online Smile
BWOC Survivor!...So Far!!
Hotshot

Joined: Jun 2012
Posts: 7,745
Lindsay, Ontario, Canada
Originally Posted by Blade_Meister
Thanks for sharing Robert, I will probably use this to get Shadowplay up and running on my old rig. I was just asking Hellshade about Shadowplay for my new rig the other day. I am hoping to make some movies soon.

S!Blade<><


I'd be interested in hearing how you make out.


(System_Specs)
Case: Cooler Master Storm Trooper
PSU: Ultra X3,1000-Watt
MB: Asus Maximus VI Extreme
Mem: Corsair Vengeance (2x 8GB), PC3-12800, DDR3-1600MHz, Unbuffered
CPU: Intel i7-4770K, OC to 4.427Ghz
CPU Cooler: Cooler Master Seidon 240M Liquid CPU Cooler
Vid Card: ASUS GTX 980Ti STRIX 6GB
OS and Games on separate: Samsung 840 Series 250GB SSD
Monitor: Primary ASUS PG27AQ 4k; Secondary Samsung SyncMaster BX2450L
Periphs: MS Sidewinder FFB2 Pro, TrackIR 4


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