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#4535343 - 08/31/20 07:32 AM tech support ?  
Joined: Aug 2020
Posts: 89
jnhoward Offline
Junior Member
jnhoward  Offline
Junior Member

Joined: Aug 2020
Posts: 89
somerset
How long dose it take for Tech support to answer ?.
I have installed the game & patch yesterday but the order number is not accepted, even copied & pasted it from the confirmation email.
They took the money quick enough, I got this game to play now, not wait till mid week or something.
Is anyone from Tech support here ?.
could do with some help if you are.
Thanks, maybe..

#4535350 - 08/31/20 11:22 AM Re: tech support ? [Re: jnhoward]  
Joined: Apr 2008
Posts: 12,105
Chucky Online sosad
Veteran
Chucky  Online Sosad
Veteran

Joined: Apr 2008
Posts: 12,105
UK
The developer (Polovski) is very active on here so hopefully you will get an answer soon.


EV's are the Devils matchbox.
#4535352 - 08/31/20 12:25 PM Re: tech support ? [Re: jnhoward]  
Joined: Aug 2020
Posts: 89
jnhoward Offline
Junior Member
jnhoward  Offline
Junior Member

Joined: Aug 2020
Posts: 89
somerset
OK thanks for the info. Just tried '2checkout Support', and they basically said 'not our problem', try the developers.

#4535364 - 08/31/20 02:37 PM Re: tech support ? [Re: jnhoward]  
Joined: Sep 2015
Posts: 799
Stache Offline
Member
Stache  Offline
Member

Joined: Sep 2015
Posts: 799
Michigan, USA
Hi jnHoward,

Welcome to WOFF

Please see the LAST page of the FAQ for WOFF Support Email address
http://www.overflandersfields.com/index_html_files/FAQ%20WOFF%20UE.pdf




Last edited by Stache; 08/31/20 02:39 PM.

Insanity: doing the same thing over and over again and expecting different results. A. Einstein

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#4535394 - 08/31/20 07:16 PM Re: tech support ? [Re: jnhoward]  
Joined: Aug 2020
Posts: 89
jnhoward Offline
Junior Member
jnhoward  Offline
Junior Member

Joined: Aug 2020
Posts: 89
somerset
All sorted now.
I reinstalled it, this time without the antivirus.
I got to the main menu this time, so should be good to go now.
Thanks for the reply..

#4535462 - 09/01/20 02:18 PM Re: tech support ? [Re: jnhoward]  
Joined: Mar 2003
Posts: 8,138
Polovski Offline
Polovski  Offline

Hotshot

Joined: Mar 2003
Posts: 8,138
Glad you are up and running, the first 2 emails came in at 11.35pm on Sunday evening and then on bank holiday morning, so didn't get to them as quickly as normal.

Money is taken by an automated website, but we do not have automated non-human support yet - unlike many companies we prefer humans although they do need to rest and sleep #%&*$# them!.


Regards,

Polovski,
OBD Software, developers of immersive flight sims;
Wings Over Flanders Fields and Wings Over The Reich
http://www.overflandersfields.com
http://www.wingsoverthereich.com

Moderated by  Polovski 

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