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#4473324 - 05/07/19 08:59 PM Windows 10 and video cards  
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rwatson Offline
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rwatson  Offline
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New Concord, Ohio
A friend gave my a Dell laptop,,,I wanted to change it from Win 7 to Win 10..The install started and reported a problem with my on board Intel HD Graphics 4000 and a separate card Nvidia GT 650 M I did some on-line searches and it seems the onboard chip runs to keep the battery usage down if it isn't plugged in and If a game starts it switches to the Nvidia card I tried disabling the on board chip but the screen went black And after a reboot it showed up again..I've got windows 7 and they are dropping support for it in January,and I'd like to get it set up just for the internet and keep my main machine for gaming Any advice is appreciated


Russ
Semper Fi
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#4473473 - 05/09/19 12:28 AM Re: Windows 10 and video cards [Re: rwatson]  
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Allen Offline
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I am not an Intel expert. However, a couple months ago, a relative had their W7 office computer fail. It had a several year old Intel CPU with on-CPU graphics. It did not have a GPU.

The real solution for my relative was to go to W10 -- like you are trying to do. In trying to make that update for him, I found that we needed an Intel graphics driver update for his CPU to work with W10. But, Intel was no longer supporting that CPU's graphics. So there was no W10 Intel graphics driver. I never did solve it. But, that was partly because he needed a working computer NOW (a business thing). He could not wait to have me come up with a true solution. So, we came up with an alternative that does not apply in your situation (I gave him one of my spare W10 computers and moved all his stuff to it)..

What does all that mean in your case? Well maybe you need an Intel CPU graphics driver update for W10 to get W10 working (or maybe that's not the problem).

Just a stab in the dark, FWIW.


7nm RX5700XT 50th Anniversary - 3 monitors = 24P (1200p) + 43"L (2160p) + 24P (1200p), AMD Ryzen 7 3800X, 32GB @3.2GHz, Gigabyte X570 AORUS Pro WIFI MB, (2x M.2 SSD + 5x HD) = 24TB storage, Rosewill 1050W PSU, Rosewill Thor V2 Case, ASUS AC86U router, VKB Gladiator WW2 Stick, Pedals, Ripjaws KM780 RGB KB, AORUS Thunder M7 Mouse, W10 Pro
#4473485 - 05/09/19 08:52 AM Re: Windows 10 and video cards [Re: rwatson]  
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Chucky Offline
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I have a laptop with Intel HD 4000 and Nvidia GTX670M so it's not too dissimilar to yours and it's never had a problem with Win 10. I don't need to install any drivers,Win 10 takes care of it all. It originally came with Win 7 pre-installed. In my opinion it runs better on 10.

Assuming you do get it to run,Win 10 should install the latest HD 4000 driver. To be sure,you can download and run the 'Intel Driver & Support Assistant' to check.

Are you doing a clean install of Win 10? That's what I would do,I assume there is nothing on the laptop that you need to save?

*edit* The only driver that fails to get installed is the card reader (Realtek),assuming you have the same or similar hardware on the mainboard. I get that from the Realtek website after the O/S install.

Last edited by Chucky; 05/09/19 09:14 AM.

“In the age of information, ignorance is a choice.”
#4473486 - 05/09/19 09:47 AM Re: Windows 10 and video cards [Re: rwatson]  
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rwatson Offline
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rwatson  Offline
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New Concord, Ohio
Allen and Chucky ,,Thank you for the replies..Chucky's link seems to be what I need and what Allen referred to about drivers Went to the Intel site and it looks like It has the things i need ..Yes I'm doing a totally clean install of win 10,Right now it has a base install of windows 7 Pro..There is a computer shop down the street,,A young college kid owns it now and he says $ 40 to install win 10..I'd rather install it myself,,There was an old man there before worked on my HP desktop and he installed 7 twice and it was a total mess and I ended reinstalling it myself..
Got to be moving my machines around later But thanks to you two gentlemen i have a method to try to get Win 10 in..thank you..
Just one question ,,There's a sticker on the bottom with a windows activation code,,Should this work when upgrading??


Russ
Semper Fi
#4473495 - 05/09/19 11:01 AM Re: Windows 10 and video cards [Re: rwatson]  
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Allen Offline
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Allen  Offline
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I second Chucky's advice to do a clean install. Its my favorite way to fix badly broken Windows (7, 8, or 10) -- in the long run it seems to save time over searching for an answer. It does require reinstall of all your software and often some drivers.

One very nice thing about W10: Once it's installed and activated, you can reinstall or do a clean install any time and not need the code again because W10 checks for it on-line in the Microsoft data base. That check is automatic. So you could do a couple dozen reinstalls -- if you had to for some reason. Thus, if you pay for an install of W10, you could reinstall it easily yourself if you needed to fix the install.

The bottom sticker is nominally the W7 activation code (if it is an activation code). You would need a new copy of W10 with a W10 activation code (you may have that already). One can also download W10 from Microsoft and buy an activation code on-line. Or, if one has a machine with W10 already on it, but needs a clean install to fix it, just borrow a copy or download W10 from Microsoft and do the clean install. Microsoft will activate it automatically without you knowing the code.



7nm RX5700XT 50th Anniversary - 3 monitors = 24P (1200p) + 43"L (2160p) + 24P (1200p), AMD Ryzen 7 3800X, 32GB @3.2GHz, Gigabyte X570 AORUS Pro WIFI MB, (2x M.2 SSD + 5x HD) = 24TB storage, Rosewill 1050W PSU, Rosewill Thor V2 Case, ASUS AC86U router, VKB Gladiator WW2 Stick, Pedals, Ripjaws KM780 RGB KB, AORUS Thunder M7 Mouse, W10 Pro
#4473503 - 05/09/19 01:40 PM Re: Windows 10 and video cards [Re: rwatson]  
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Chucky Offline
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Chucky  Offline
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I believe that it was still possible to get the 'free upgrade' to 10 using a product key from Win 7/8 depending on the type of key you have. It's certainly worth a try,you have nothing to lose. Otherwise you need to purchase 10.

I'm basing that on this video but clearly it worked for some but not others.



“In the age of information, ignorance is a choice.”
#4473534 - 05/09/19 05:45 PM Re: Windows 10 and video cards [Re: rwatson]  
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rwatson Offline
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rwatson  Offline
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Joined: Jun 2001
Posts: 4,503
New Concord, Ohio
Thanks guys ..I went ahead and updated the video driver for the Nvidia code and the install went just fine..and it automatically activated win 10..It was a code under the battery and I didn't even have to activate it..Took forever with all the updates but went in smooth ..Now the only issue I have is my modem from my IP has one port and no wireless..The laptop does so I called and lost patience with a service rep who's English was horrible
I'll call again tomorrow and hopefully get a good English speaker,,Lost a good part of my hearing in 1968 and can't understand some of the people at Spectrum
But now Win 10 is up,,running and activated..Thanks for taking the time to reply


Russ
Semper Fi

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