#4393064 - 12/04/17 12:50 AM
Request for refund?
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Joined: Jun 2005
Posts: 16,082
- Ice
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Veteran
Joined: Jun 2005
Posts: 16,082
Philippines / North East UK
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I know we're not there yet, but if they roll out this new DRM to older modules, the DCS A10C, DCS BS2, and FC3 in my case, can I request for a refund of my modules as they've changed the terms AFTER my purchase of said modules and I do not agree with the new terms?
Just a hypothetical but serious question.
- Ice
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#4393067 - 12/04/17 01:03 AM
Re: Request for refund?
[Re: - Ice]
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Joined: Mar 2011
Posts: 2,042
cichlidfan
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Member
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Woodbridge, VA, USA
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#4393068 - 12/04/17 01:08 AM
Re: Request for refund?
[Re: - Ice]
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Joined: Aug 2003
Posts: 136
Monnie Rock
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Member
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Posts: 136
Jacksonville Beach,Florida,USA
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-Ice,
Stated by Moderators, so not an offical TFC/ED employee, once you activate a product, you are unable to receive a refund.
I would like to see an official response from an actual upper level TFC/ED employee.
I am not an attorney. If it gets nasty, I suspect there will be a class action suite against them and a court of law will most likely rule in the favor of the consumer to reward refunds or restore the product back to the state of purchase. Unless, there is some hidden language I can not find.
I am only under the assumptions that, TFC/ED had their legal council advise them if they could legally, impose the new DRM retroactively, to products purchased under different terms of agreement. I would assume they had the "go" from their legal council before making a public statement saying they will retroactively applying the new DRM.
If not, that was a big no no
In any business, your legal council is your best friend when making any decisions
Last edited by Monnie Rock; 12/04/17 01:11 AM.
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#4393074 - 12/04/17 01:20 AM
Re: Request for refund?
[Re: - Ice]
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Joined: May 2011
Posts: 258
IceecI
1975-1997 R.I.P.
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1975-1997 R.I.P.
Member
Joined: May 2011
Posts: 258
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Yea... they thought of that ...
"2. OWNERSHIP
2.1 The Program is licensed for your use. This Licence confers no title or ownership in the Program and should not be construed as a sale of any rights in the Program. This Licence shall also apply to any patches or updates you may obtain from TFC for the Program."
So you have agreed to accept any patch, and I think DRM is a "patch" - at least if you ask them.
Last edited by IceecI; 12/04/17 01:22 AM.
Give a man fish and he gets food, give a man a fishing rod and he asks for another one.
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#4393075 - 12/04/17 01:20 AM
Re: Request for refund?
[Re: - Ice]
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Joined: Jun 2005
Posts: 16,082
- Ice
Veteran
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Veteran
Joined: Jun 2005
Posts: 16,082
Philippines / North East UK
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Well, there is a difference between doing something because it's legal and doing something because they think they can get away with it..... and companies are known to do both.
- Ice
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#4393077 - 12/04/17 01:22 AM
Re: Request for refund?
[Re: IceecI]
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Joined: Jun 2005
Posts: 16,082
- Ice
Veteran
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Veteran
Joined: Jun 2005
Posts: 16,082
Philippines / North East UK
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Yea... they thought of that ... "2. OWNERSHIP 2.1 The Program is licensed for your use. This Licence confers no title or ownership in the Program and should not be construed as a sale of any rights in the Program. This Licence shall also apply to any patches or updates you may obtain from TFC for the Program." I don't see it. It talks about the program; I'm talking about the DRM for the program.
- Ice
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#4393080 - 12/04/17 01:29 AM
Re: Request for refund?
[Re: - Ice]
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Joined: May 2011
Posts: 258
IceecI
1975-1997 R.I.P.
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1975-1997 R.I.P.
Member
Joined: May 2011
Posts: 258
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Well, "any patches or updates" covers pretty much. That was the EULA which is seen when buying a module.
But yea, of course I agree that they should refund modules, because they and only they changed the terms after the purchase was made.
Last edited by IceecI; 12/04/17 01:34 AM.
Give a man fish and he gets food, give a man a fishing rod and he asks for another one.
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Exodus
by RedOneAlpha. 04/18/24 05:46 PM
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