#3789733 - 05/30/13 06:24 PM
Preorder Oddness
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Joined: Feb 2000
Posts: 49,716
Jedi Master
Entil'zha
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Entil'zha
Sierra Hotel
Joined: Feb 2000
Posts: 49,716
Space Coast, USA
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I preordered the F.E. 2b back on May 13, before the Strutter was up for preorder, but when I go to the ROF store it's still listed as something I can preorder (along with the Strutter). When I check the field and weapons mods pages it accurately reflects which ones I have or haven't bought, and the planes page also accurately shows I own all released planes to date, but in the past when I've preordered the plane the little box underneath has promptly disappeared indicating to me I preordered it. This time that didn't happen.
Is this a change in the way the site works now, or did the record of my preorder get lost? Anyone had a similar thing happen?
The Jedi Master
The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
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#3789769 - 05/30/13 07:06 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Feb 2000
Posts: 49,716
Jedi Master
Entil'zha
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Entil'zha
Sierra Hotel
Joined: Feb 2000
Posts: 49,716
Space Coast, USA
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I just checked the license part of my profile on ROF's site, and you're right. While I see the mods I bought today on the list, and I see mods I bought in November, the last plane listed was the Hal DII in October.
Sigh.
The Jedi Master
The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
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#3789821 - 05/30/13 09:19 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Jan 2001
Posts: 8,932
ArgonV
Hotshot
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Hotshot
Joined: Jan 2001
Posts: 8,932
College Station, Texas, USA
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You had me worried, so I checked my preorder. It's still there.
"Go Fly A Kite!" -Jason R. FS-WWI Project Leader FS-WWI Plane Pack SiteIntel i9 10900k Gigabyte Z490 Aorus Elite AC 64GB Corsair DDR4 2933 Vengeance RGB Pro AMD XFX 7900 XTX Merc310 Black Edition LG UltraGear 38GN95B-B 38" monitor Corsair HX1200 PSU 1TB EVO 980 Pro M.2 PCIe x4 SSD 2TB EVO 980 Pro M.2 PCIe x4 SSD Two 2TB EVO 860 SSDs Sound Blaster ZxR Win 10 x64 Pro HOTAS Cougar #4069 w/Uber II Nxt mod #284 & UTM bushings
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#3790157 - 05/31/13 04:40 PM
Re: Preorder Oddness
[Re: 777 Studios - Jason]
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Joined: Feb 2000
Posts: 49,716
Jedi Master
Entil'zha
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Entil'zha
Sierra Hotel
Joined: Feb 2000
Posts: 49,716
Space Coast, USA
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Jedi Master,
Just write Viks at our support address and provide some kind of proof of your purchase and we'll sort it out.
Jason I sent an email to rof@ yesterday (about 22 hrs ago now) but haven't heard anything back yet. I used Paypal, and they sent me the email confirmation I was charged. Not sure what the proof is in that, I've got an order # and a long transaction ID, the date and that it went to 777. I could forward the email I suppose, but hopefully you have some sort of log when Paypal pays you that you can look up. The Jedi Master
The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
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#3790309 - 05/31/13 09:52 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Jul 2009
Posts: 556
Broadside_Uda_Barn
Member
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Member
Joined: Jul 2009
Posts: 556
Honolulu, HI
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probably best to send a copy of the email, which will save Viks the time of looking up the transaction and get your stuff to you quicker.
AKA: Major Awesome System specs: CPU: i7 3770k @3.5GHz stock w/Phanteks PH tc14pe cooler MB: Asus Maximus V Gene PSU: Corsair 750w OS: Win 7 64bit RAM: Gskill 16gb @1600 GPU: Nvidia GTX670 4GB Drivers: 314.22 Extras: MS Force Feedback 2 Joystick, CH Pedals, TrackIR 5, Saitek Throttle Quadrant, ButtKicker Gamer 2, 3 24" monitors for 5760x1200
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#3790469 - 06/01/13 11:24 AM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Apr 2004
Posts: 393
=FB=VikS
Member
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Member
Joined: Apr 2004
Posts: 393
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Jedi Master,
Just write Viks at our support address and provide some kind of proof of your purchase and we'll sort it out.
Jason I sent an email to rof@ yesterday (about 22 hrs ago now) but haven't heard anything back yet. I used Paypal, and they sent me the email confirmation I was charged. Not sure what the proof is in that, I've got an order # and a long transaction ID, the date and that it went to 777. I could forward the email I suppose, but hopefully you have some sort of log when Paypal pays you that you can look up. The Jedi Master Got e-mail reply? PS: to all - just in case - make sure to add rof@777studios.net e-mail into your mail box adress book, so it wont be declined as spam (in case if anyone had spam filters enabled/dunno about it enabled by default/etc.)
Last edited by =FB=VikS; 06/01/13 11:24 AM.
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#3790678 - 06/01/13 09:33 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Jan 2001
Posts: 8,932
ArgonV
Hotshot
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Hotshot
Joined: Jan 2001
Posts: 8,932
College Station, Texas, USA
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I just preordered the Sopwith 1 ½ Strutter and it's still showing up as such on the web store, just a FYI.
"Go Fly A Kite!" -Jason R. FS-WWI Project Leader FS-WWI Plane Pack SiteIntel i9 10900k Gigabyte Z490 Aorus Elite AC 64GB Corsair DDR4 2933 Vengeance RGB Pro AMD XFX 7900 XTX Merc310 Black Edition LG UltraGear 38GN95B-B 38" monitor Corsair HX1200 PSU 1TB EVO 980 Pro M.2 PCIe x4 SSD 2TB EVO 980 Pro M.2 PCIe x4 SSD Two 2TB EVO 860 SSDs Sound Blaster ZxR Win 10 x64 Pro HOTAS Cougar #4069 w/Uber II Nxt mod #284 & UTM bushings
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#3790716 - 06/01/13 11:41 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Jul 2009
Posts: 556
Broadside_Uda_Barn
Member
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Member
Joined: Jul 2009
Posts: 556
Honolulu, HI
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I pre-ordereed it as well and it shows as purchased now. Perhaps try clearing your browser history/cache?
AKA: Major Awesome System specs: CPU: i7 3770k @3.5GHz stock w/Phanteks PH tc14pe cooler MB: Asus Maximus V Gene PSU: Corsair 750w OS: Win 7 64bit RAM: Gskill 16gb @1600 GPU: Nvidia GTX670 4GB Drivers: 314.22 Extras: MS Force Feedback 2 Joystick, CH Pedals, TrackIR 5, Saitek Throttle Quadrant, ButtKicker Gamer 2, 3 24" monitors for 5760x1200
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#3791977 - 06/04/13 07:04 PM
Re: Preorder Oddness
[Re: =FB=VikS]
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Joined: Feb 2000
Posts: 49,716
Jedi Master
Entil'zha
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Entil'zha
Sierra Hotel
Joined: Feb 2000
Posts: 49,716
Space Coast, USA
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Got e-mail reply?
PS: to all - just in case - make sure to add rof@777studios.net e-mail into your mail box adress book, so it wont be declined as spam (in case if anyone had spam filters enabled/dunno about it enabled by default/etc.)
Yes I did, thanks. It shows up now, or rather the box is no longer there telling me I can preorder. No idea what happened there, as my license history on the site shows I have a very LOOOONG history of using paypal there and never had an issue before, or since. Whatever, I'll chalk it up as a glitch. The Jedi Master
The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
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#3792029 - 06/04/13 08:11 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: May 2013
Posts: 13
Fulipso
Junior Member
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Junior Member
Joined: May 2013
Posts: 13
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I wonder why channel map wasnt included in the latest sale. Anybody know why?
Last edited by Fulipso; 06/04/13 08:11 PM.
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#3792032 - 06/04/13 08:19 PM
Re: Preorder Oddness
[Re: Jedi Master]
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Joined: Feb 2000
Posts: 49,716
Jedi Master
Entil'zha
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Entil'zha
Sierra Hotel
Joined: Feb 2000
Posts: 49,716
Space Coast, USA
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I don't think they've had it on sale at all so far, have they? Anyway, when you only have one, putting it on sale is obviously not going to be a common occurrence. When ROF has many maps to buy in the future, whenever that may be, I would think we would see map sales like we now see plane ones.
The Jedi Master
The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
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Exodus
by RedOneAlpha. 04/18/24 05:46 PM
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