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#3787043 - 05/24/13 02:17 PM No response from ED  
Joined: Nov 2012
Posts: 4
IanH Offline
Junior Member
IanH  Offline
Junior Member

Joined: Nov 2012
Posts: 4
Managed to clear this coming long weekend and thought I'd get familiar with the Huey.

Bought and downloaded last night and won't install because the download on ED's site is not compatible with the latest updated DCS world !!

Raised a ticket with ED...but guess what ....no response.

Expected more from ED after taking my $50....at least a warning on their product page. Wish I'd bought the VRS Superbug now.

Beware any one else buying the Huey at the moment.

#3787064 - 05/24/13 02:36 PM Re: No response from ED [Re: IanH]  
Joined: Aug 2011
Posts: 101
nirvi Offline
Member
nirvi  Offline
Member

Joined: Aug 2011
Posts: 101
Switzerland
Originally Posted By: IanH
Managed to clear this coming long weekend and thought I'd get familiar with the Huey.

Bought and downloaded last night and won't install because the download on ED's site is not compatible with the latest updated DCS world !!

Raised a ticket with ED...but guess what ....no response.

Expected more from ED after taking my $50....at least a warning on their product page. Wish I'd bought the VRS Superbug now.

Beware any one else buying the Huey at the moment.


Use the module manager to update your Huey Module to the newest version.

http://forums.eagle.ru/showthread.php?t=106453

Last edited by nirvi; 05/24/13 02:38 PM.
#3787110 - 05/24/13 05:33 PM Re: No response from ED [Re: IanH]  
Joined: Nov 2007
Posts: 3,674
EinsteinEP Offline
Just a Noob
EinsteinEP  Offline
Just a Noob
Senior Member

Joined: Nov 2007
Posts: 3,674
Tucson, AZ


Shoot to Kill.
Play to Have Fun.
#3787200 - 05/24/13 08:02 PM Re: No response from ED [Re: IanH]  
Joined: Dec 2002
Posts: 4,429
enigma6584 Offline
Senior Member
enigma6584  Offline
Senior Member

Joined: Dec 2002
Posts: 4,429
Wisconsin, USA
Yes, everything should be done through the DCS World module manager.

#3787220 - 05/24/13 08:34 PM Re: No response from ED [Re: IanH]  
Joined: Mar 2007
Posts: 5,111
Wrecking Crew Offline
Smooth Operator
Wrecking Crew  Offline
Smooth Operator
Hotshot

Joined: Mar 2007
Posts: 5,111
Colorado
IanH -
I'll pay you $20 for your Huey module.

WC

#3787247 - 05/24/13 09:57 PM Re: No response from ED [Re: IanH]  
Joined: Feb 2002
Posts: 420
SlapStik Offline
Member
SlapStik  Offline
Member

Joined: Feb 2002
Posts: 420
Concord, NC
I had the same problem and tripped over the Module manager and it worked perfectly!


DFord8 aka SlapStik
Intel i7 2600K SB, DDR3 1600 8 gb ram, Win7 64,
EVGA GTX 570 1280gb, Intel 80gb SSD.
TM Warthog #1547, MFD pack, CH PP & TIR4


#3787805 - 05/26/13 08:32 AM Re: No response from ED [Re: IanH]  
Joined: Jan 2006
Posts: 61
II/JG77Hawk_5 Offline
SEOW with HSFX campaigner
II/JG77Hawk_5  Offline
SEOW with HSFX campaigner
Junior Member

Joined: Jan 2006
Posts: 61
Central Coast, NSW, Australia
After the unsuccessful install attempt of the downloaded version the Module Manager install button should be active and it will work from there now.

#3787905 - 05/26/13 04:03 PM Re: No response from ED [Re: IanH]  
Joined: Nov 2012
Posts: 4
IanH Offline
Junior Member
IanH  Offline
Junior Member

Joined: Nov 2012
Posts: 4
Thanks for all the help guys....tricky beast ain't she.

#3797374 - 06/15/13 10:20 PM Re: No response from ED [Re: IanH]  
Joined: Feb 2013
Posts: 57
piiman Offline
Junior Member
piiman  Offline
Junior Member

Joined: Feb 2013
Posts: 57
It will takes months for Ed to respond to your ticket, seriously.

#3797379 - 06/15/13 10:35 PM Re: No response from ED [Re: IanH]  
Joined: Jan 2005
Posts: 15,827
Mace71 Offline
Dread pirate Mace
Mace71  Offline
Dread pirate Mace
Veteran

Joined: Jan 2005
Posts: 15,827
Darlington, UK.
I've had problems with my account login before and ED have responded pretty fast.


Antec 902 | Intel i7 920 2.66Ghz OC'd to 3.40GHz | MSI GeForce GTX 660 Black Knight 2048MB GDDR5 | Corsair 6GB DDR3 | Coolermaster V8 CPU Cooler | W7 64

"There is only one way to avoid criticism: do nothing, say nothing and be nothing." Aristotle
#3799847 - 06/21/13 09:40 AM Re: No response from ED [Re: piiman]  
Joined: Apr 2013
Posts: 77
DCS_is_Awesome Offline
Junior Member
DCS_is_Awesome  Offline
Junior Member

Joined: Apr 2013
Posts: 77
Originally Posted By: piiman
It will takes months for Ed to respond to your ticket, seriously.


I agree my last ticket took 6 weeks for a response , great customer service ... NOT

I raised a ticket 2 days ago , lets see how they do this time

#3800293 - 06/22/13 11:54 AM Re: No response from ED [Re: IanH]  
Joined: Aug 2011
Posts: 297
EtherealN Offline
Member
EtherealN  Offline
Member

Joined: Aug 2011
Posts: 297
I've forwarded your ticket to the appropriate staff. This will hopefully be actioned on monday.

#3800310 - 06/22/13 01:48 PM Re: No response from ED [Re: IanH]  
Joined: Jan 2005
Posts: 15,827
Mace71 Offline
Dread pirate Mace
Mace71  Offline
Dread pirate Mace
Veteran

Joined: Jan 2005
Posts: 15,827
Darlington, UK.
I sent a ticket the other day and had an answer not long after, as I said I have never had bad response times from ED.


Antec 902 | Intel i7 920 2.66Ghz OC'd to 3.40GHz | MSI GeForce GTX 660 Black Knight 2048MB GDDR5 | Corsair 6GB DDR3 | Coolermaster V8 CPU Cooler | W7 64

"There is only one way to avoid criticism: do nothing, say nothing and be nothing." Aristotle
#3801704 - 06/26/13 09:31 AM Re: No response from ED [Re: IanH]  
Joined: Apr 2013
Posts: 77
DCS_is_Awesome Offline
Junior Member
DCS_is_Awesome  Offline
Junior Member

Joined: Apr 2013
Posts: 77
seven days and still nothing yet frown

#3804676 - 07/03/13 08:42 PM Re: No response from ED [Re: IanH]  
Joined: Apr 2013
Posts: 77
DCS_is_Awesome Offline
Junior Member
DCS_is_Awesome  Offline
Junior Member

Joined: Apr 2013
Posts: 77
yep , now at the 2 week mark and still nothing sorted yet .............

#3804713 - 07/03/13 09:57 PM Re: No response from ED [Re: IanH]  
Joined: Nov 2007
Posts: 3,674
EinsteinEP Offline
Just a Noob
EinsteinEP  Offline
Just a Noob
Senior Member

Joined: Nov 2007
Posts: 3,674
Tucson, AZ
dcs, any chance you can take this issue up on the ED forums?


Shoot to Kill.
Play to Have Fun.
#3805101 - 07/04/13 10:08 PM Re: No response from ED [Re: IanH]  
Joined: Feb 2002
Posts: 4,920
Moses Offline
I have a Rather Large
Moses  Offline
I have a Rather Large
Senior Member

Joined: Feb 2002
Posts: 4,920
Tulsa, Ok, USA
probably been banned


Jeff "Moses" Malone
Proud Member of 195th Dambusters Virtual Squadron.
http://561stbms.enjin.com/
#3805845 - 07/06/13 08:09 PM Re: No response from ED [Re: EinsteinEP]  
Joined: Apr 2013
Posts: 77
DCS_is_Awesome Offline
Junior Member
DCS_is_Awesome  Offline
Junior Member

Joined: Apr 2013
Posts: 77
Originally Posted By: EinsteinEP
dcs, any chance you can take this issue up on the ED forums?


Nope I changed ISP a month ago to an ISP that uses dynamic IP ranges, because my IP changes I got banned

#3805850 - 07/06/13 08:26 PM Re: No response from ED [Re: IanH]  
Joined: Nov 2005
Posts: 2,169
MigBuster Offline
Member
MigBuster  Offline
Member

Joined: Nov 2005
Posts: 2,169
UK
Never been with an ISP that didn't use dhcp personally


'Crashing and Burning since 1987'
#3806137 - 07/07/13 03:26 PM Re: No response from ED [Re: DCS_is_Awesome]  
Joined: Nov 2007
Posts: 3,674
EinsteinEP Offline
Just a Noob
EinsteinEP  Offline
Just a Noob
Senior Member

Joined: Nov 2007
Posts: 3,674
Tucson, AZ
Originally Posted By: dcs_has_stopped_responding
Originally Posted By: EinsteinEP
dcs, any chance you can take this issue up on the ED forums?


Nope I changed ISP a month ago to an ISP that uses dynamic IP ranges, because my IP changes I got banned


? My ISP also has dynamic IPs and I haven't had a problem. In fact, that's a very common system, at least in the US - I'd be quite surprised if any major site banned folks because their IP changed. I also log into sites from different networks - friends' homes, work (shh!) - which would show up as an IP changed and I haven't even gotten so much as a warning.

Sounds like there must be another issue. What's your username on the ED forums? I'll see if I can get some more information on your account for you.


Shoot to Kill.
Play to Have Fun.
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