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#3171997 - 01/05/11 04:19 AM Constant Track IR 5 Failures  
Joined: Oct 2010
Posts: 230
FlandersRevenge Offline
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FlandersRevenge  Offline
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Joined: Oct 2010
Posts: 230
Oneonta, NY
Alright. So TRACK IR 5is being totally crazy:

The device will stop working after only a few minutes of use. No, I did not pause it. I've tried installing and uninstallxed the software for it, etc.

The natural point people said to check that the USB drives aren't turning off to conserve power. Initially I thought by ensuring they stayed on had fixed the problem but it looks like it hasn't.

This seems to come and go and is completely random, and occurs whether or not I am actually running a sim or not.


This is really starting to piss me off. If anyone has any ideas or has had this occur before, please tell me.


Sims from start to finish: Fleet Defender Gold, A-10 Cuba!, F-22 Lightning II, FS2000, CFS3, FS2004, Il-2FB/AEP, LOMAC, IL2 1946, DCS:BS, Falcon 4.0 AF, SF2V, FC2, Janes F-18, DCS A-10C, ROF
Inline advert (2nd and 3rd post)

#3172104 - 01/05/11 12:55 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  

**DONOTDELETE**
Unregistered
anon
Unregistered


What's the serial number on the unit?

Repair notice:
Units potentially affected:
Serial number 152000 - 152914

http://forum.naturalpoint.com/forum/ubbthreads.php?ubb=showflat&Number=45301#Post45301

#3172304 - 01/05/11 05:24 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  
Joined: Jan 2001
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ArgonV Offline
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Also, in your PC's BIOS, be sure the C1-C2-C5 (And so on) suspend state is enabled. I was having a similar problem with my TrackIR 3 until I did this (As well as a problem with updating my iPhone's OS via iTunes).


"Go Fly A Kite!"
-Jason R.
FS-WWI Project Leader
FS-WWI Plane Pack Site

Intel i9 10900k
Gigabyte Z490 Aorus Elite AC
64GB Corsair DDR4 2933 Vengeance RGB Pro
AMD XFX 7900 XTX Merc310 Black Edition
LG UltraGear 38GN95B-B 38" monitor
Corsair HX1200 PSU
1TB EVO 980 Pro M.2 PCIe x4 SSD
2TB EVO 980 Pro M.2 PCIe x4 SSD
Two 2TB EVO 860 SSDs
Sound Blaster ZxR
Win 10 x64 Pro
HOTAS Cougar #4069 w/Uber II Nxt mod #284 & UTM bushings
#3173177 - 01/06/11 06:19 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  
Joined: Jan 2010
Posts: 32
Gearbox Offline
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Gearbox  Offline
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Posts: 32
Is it turning off or just not functioning? Mine was doing a thing where it would go crazy and when viewed in the software it showed red crap all over the camera view. They gave me a new one.

#3191058 - 01/28/11 03:01 AM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  
Joined: Oct 2010
Posts: 230
FlandersRevenge Offline
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FlandersRevenge  Offline
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Joined: Oct 2010
Posts: 230
Oneonta, NY
THe TrackIR program freezes 30 seconds to 30 minutes into use, and requires closing


Sims from start to finish: Fleet Defender Gold, A-10 Cuba!, F-22 Lightning II, FS2000, CFS3, FS2004, Il-2FB/AEP, LOMAC, IL2 1946, DCS:BS, Falcon 4.0 AF, SF2V, FC2, Janes F-18, DCS A-10C, ROF
#3191224 - 01/28/11 12:00 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  
Joined: Oct 2010
Posts: 2,231
HogDriver Offline
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HogDriver  Offline
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Joined: Oct 2010
Posts: 2,231
I just ordered one yesterday. Hope it doesn't do the same thing for me. eek


I refuse to buy a flight sim that I have no interest in playing, on the off chance that MAYBE someday they'll make the one I really want to play.

#3191235 - 01/28/11 12:32 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  
Joined: Jun 2005
Posts: 16,082
- Ice Offline
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- Ice  Offline
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Posts: 16,082
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Have you tried a powered USB hub? Might be draining too much power from your motherboard and the mobo can't keep up. All my gaming peripherals (trackIR 5, warthog, mfds, pedals) go to a powered hub and even if it powers my gear when I plug it into the PC, I still connect it to the mains "just to be sure."


- Ice
#3191258 - 01/28/11 01:31 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  

**DONOTDELETE**
Unregistered
crash101
Unregistered


I have also had any number of problems with my trakir 4. I used all the drivers, I did ( like you) everything to no avail. If you are able, insist on an RMA with vincent and get a new unit. It can be a pain to mess with, I dont use Beta drivers- some folks have good luck with them but I dont, I feel like I am the guinea pig for the vendor cause they release thier product - to sales- too soon!

good luck

#3191361 - 01/28/11 03:04 PM Re: Constant Track IR 5 Failures [Re: ArgonV]  
Joined: Jan 2001
Posts: 8,932
ArgonV Offline
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ArgonV  Offline
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Posts: 8,932
College Station, Texas, USA
Originally Posted By: ArgonV
Also, in your PC's BIOS, be sure the C1-C2-C5 (And so on) suspend state is enabled. I was having a similar problem with my TrackIR 3 until I did this (As well as a problem with updating my iPhone's OS via iTunes).


Have you all tried my suggestion?


"Go Fly A Kite!"
-Jason R.
FS-WWI Project Leader
FS-WWI Plane Pack Site

Intel i9 10900k
Gigabyte Z490 Aorus Elite AC
64GB Corsair DDR4 2933 Vengeance RGB Pro
AMD XFX 7900 XTX Merc310 Black Edition
LG UltraGear 38GN95B-B 38" monitor
Corsair HX1200 PSU
1TB EVO 980 Pro M.2 PCIe x4 SSD
2TB EVO 980 Pro M.2 PCIe x4 SSD
Two 2TB EVO 860 SSDs
Sound Blaster ZxR
Win 10 x64 Pro
HOTAS Cougar #4069 w/Uber II Nxt mod #284 & UTM bushings
#3191535 - 01/28/11 05:25 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  
Joined: Oct 2010
Posts: 230
FlandersRevenge Offline
Member
FlandersRevenge  Offline
Member

Joined: Oct 2010
Posts: 230
Oneonta, NY
Argon, I looked on the Bios but was unable to see any of that information. As I understand it, to do that I have to go to the Bios when the computer is booting (F2) correct?

From what I gathered online, Dell has a watered down version of the Bios which doesn't allow access to advanced features?


Sims from start to finish: Fleet Defender Gold, A-10 Cuba!, F-22 Lightning II, FS2000, CFS3, FS2004, Il-2FB/AEP, LOMAC, IL2 1946, DCS:BS, Falcon 4.0 AF, SF2V, FC2, Janes F-18, DCS A-10C, ROF
#3191669 - 01/28/11 06:48 PM Re: Constant Track IR 5 Failures [Re: FlandersRevenge]  

**DONOTDELETE**
Unregistered
crash101
Unregistered


after owning dells for years - let me tell you- dont mess with the dell bios, the boards -chipsets etc are proprietary and you WILL shaft your PC. So if youve flashed the last bios from the Dell site- your done! I finally built my own PC and used an ASUS board, these other boards can be updated past what dell likes to call " end of life" dont listen to those who tell you to go to the mobo web site and load the latest bios for your board. Dell buys cheap - limited boards from foxconn etc, and you can fry your rig. Its a lot cheaper and easier to buy ( and install) another TrakIR


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