ARUP send the logs and info as requested in last 2 pages of the FAQ. It tells you step by step how to send the info, then we can see if we can fix it.

Regards,

Polovski,
OBD Software, developers of immersive flight sims;
Wings Over Flanders Fields and Wings Over The Reich
http://www.overflandersfields.com
http://www.wingsoverthereich.com