I got my stick base back two weeks after I sent my faulty unit to France. TM was lazy and sent me a standard joystick package so now I have to joystick handles, one base, and two base plates. I'm back in business!
That's called customer support-not laziness. Thrustmaster, though at times have had some prolems or shoddy manufacturer-have always provided excellent support since I had the original Thrustmaster Mk1 weapons system. I'll be buying a Warthog to replace my stolen Uber2NXT Cougar.
I'm back in business!