Happened to me. Didn't like the file extension 'jpeg'. Happy with 'jpg'. I opened the file in Photoshop and saved it as a jpg, then all was fine. Hope this helps.
My wife has never seen it! I can't find it anywhere on the usual streaming sources. Seems like Netflix would be all over something from the 80's. LOL I see some have uploaded in youtube, but in a bunch of videos in a playlist.