Layman's terms maybe not,
Firstly,read the FAQ section "LAPTOP USERS’ NOTES" it may be similar to what you have you can try those steps.
Lots of people with dual cards have issues with games, see :http://www.tomshardware.co.uk/answers/id-3849746/games-intel-graphics-dedicated-gpu.html
"just fixed it by disabling my integrated gfx in BIOS. Im pretty sure this also disables Optimus. How do people use integrated gfx without optimus? "
Going into the BIOS I cannot help with you need to get someone who knows what they are doing to look for you on youir PC.Messing about in there with little knowledge is a bad idea.
Major... if you do NOT have an Intel too, then you have a completely different issue. Contact support maybe.
As per the requirements, we do not support laptops, we usually try to help but there are no guartantees given their custom nature.