#4387382 - 10/30/17 04:56 PM
WOFFUE disc edition
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Joined: May 2012
Posts: 102
Rugbyfan1972
Member
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Member
Joined: May 2012
Posts: 102
Lancashire, UK
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Hello,
I realise this may not be the correct way to go about asking this question, however I struggled using the avangate website to track my order:
My question is, I ordered WOFFUE on the 3rd Sept, and as of today, it has not yet arrived. Is it normal for it to take this long (I live in Lancashire in the UK).
I am able to supply the order number, and my full address - however I am not willing to display them in an open forum post, but will happily provide them to an admin of this group in a private message, or any manner they deem secure.
Thank you in advance and apologies if this post seems aggressive in any way.
6 X USB 2.0 Ports GeForce GTX 1080 Graphics Card 8GB VRAM 32GB Ram Intel Core i7 7700K, Quad Core, 4.2GHz Microsoft Windows 7 Ultimate 64 BIT Gigabyte B85-HD3 Motherboard S1150 Intel stock cooler 5TB HDD 1.5 TB SATA-II HDD UDMA 300 7200 32MB Corsair 850W Samsung (SH-S223L) DVD +/- RW 22x (SATA) Samsung (SH-D162D) 16x DVD-ROM Black (IDE) Creative Audigy SE 7.1 (PCI) Antec Twelve Hundred Black
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#4387416 - 10/30/17 06:46 PM
Re: WOFFUE disc edition
[Re: Raine]
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Joined: May 2012
Posts: 102
Rugbyfan1972
Member
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Member
Joined: May 2012
Posts: 102
Lancashire, UK
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Raine,
Thank you for your reply to my query, I have now emailed the OBD support team.
6 X USB 2.0 Ports GeForce GTX 1080 Graphics Card 8GB VRAM 32GB Ram Intel Core i7 7700K, Quad Core, 4.2GHz Microsoft Windows 7 Ultimate 64 BIT Gigabyte B85-HD3 Motherboard S1150 Intel stock cooler 5TB HDD 1.5 TB SATA-II HDD UDMA 300 7200 32MB Corsair 850W Samsung (SH-S223L) DVD +/- RW 22x (SATA) Samsung (SH-D162D) 16x DVD-ROM Black (IDE) Creative Audigy SE 7.1 (PCI) Antec Twelve Hundred Black
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#4387468 - 10/30/17 11:46 PM
Re: WOFFUE disc edition
[Re: Polovski]
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Joined: Jul 2014
Posts: 2,105
Raine
Member
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Member
Joined: Jul 2014
Posts: 2,105
New Brunswick, Canada
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Hi Raine, thanks for helping but can you take the email address out of the post please, bots will scan and send more spam..
RugbyFan1972, I tried to reply to your email but the email address bounces something about blocked IP addresses.
I have asked Avangate to check for you. Pol, Sorry boss. I should have replaced the @ symbol as I now recall you did in the past. Glad you caught it!
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#4387580 - 10/31/17 07:31 PM
Re: WOFFUE disc edition
[Re: Polovski]
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Joined: May 2012
Posts: 102
Rugbyfan1972
Member
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Member
Joined: May 2012
Posts: 102
Lancashire, UK
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Polovski,
I have had a reply from Avangae, it appears I messed up my order. I ordered the download version, when I was in fact after the DVD version, I have apologised, and asked if I can pay the difference and be sent the DVD version, I also pointed out I have not used any of the digital downloads available to me.
I also copied the OBD support team into my email to avangate.
I will check my email address, however since I reinstalled windows 7 last July Outlook has been blocking some emails (not sure why), when I can face the conversation with the TalkTalk (Tiscali) support team I will get it fixed
Thank you for your help and assistance in this matter. Rugbyfan1972
Last edited by Rugbyfan1972; 10/31/17 07:31 PM.
6 X USB 2.0 Ports GeForce GTX 1080 Graphics Card 8GB VRAM 32GB Ram Intel Core i7 7700K, Quad Core, 4.2GHz Microsoft Windows 7 Ultimate 64 BIT Gigabyte B85-HD3 Motherboard S1150 Intel stock cooler 5TB HDD 1.5 TB SATA-II HDD UDMA 300 7200 32MB Corsair 850W Samsung (SH-S223L) DVD +/- RW 22x (SATA) Samsung (SH-D162D) 16x DVD-ROM Black (IDE) Creative Audigy SE 7.1 (PCI) Antec Twelve Hundred Black
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#4387584 - 10/31/17 07:51 PM
Re: WOFFUE disc edition
[Re: Rugbyfan1972]
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Joined: Mar 2003
Posts: 8,149
Polovski
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Hotshot
Joined: Mar 2003
Posts: 8,149
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Hi best not to post here. Interesting Outlook is blocking, OK but I'll need a different email address to reply to you I can't do it here. That will be why the DVD didn't arrive then if you didn't order it Gets messy with digital downloads, Avangate would have to check it's not been used then delete the link, then find a way to sort that.
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#4387733 - 11/01/17 05:07 PM
Re: WOFFUE disc edition
[Re: Polovski]
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Joined: May 2012
Posts: 102
Rugbyfan1972
Member
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Member
Joined: May 2012
Posts: 102
Lancashire, UK
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Polovski,
I completely understand the need to make sure people are not scamming you or Avangate. As I am not happy posting an email address on an open forum, I have sent Sandbagger a private message with a different email address that you can use.
I look forward to hearing from you and again apologies for the inconvenience caused. Rugbyfan1972
6 X USB 2.0 Ports GeForce GTX 1080 Graphics Card 8GB VRAM 32GB Ram Intel Core i7 7700K, Quad Core, 4.2GHz Microsoft Windows 7 Ultimate 64 BIT Gigabyte B85-HD3 Motherboard S1150 Intel stock cooler 5TB HDD 1.5 TB SATA-II HDD UDMA 300 7200 32MB Corsair 850W Samsung (SH-S223L) DVD +/- RW 22x (SATA) Samsung (SH-D162D) 16x DVD-ROM Black (IDE) Creative Audigy SE 7.1 (PCI) Antec Twelve Hundred Black
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#4388322 - 11/05/17 02:50 PM
Re: WOFFUE disc edition
[Re: Rugbyfan1972]
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Joined: May 2012
Posts: 102
Rugbyfan1972
Member
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Member
Joined: May 2012
Posts: 102
Lancashire, UK
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Hello,
Many thanks to the team at OBD for resolving the above issue in a highly satisfactory manner, they had to jump through hoops to get the issue resolved. But to their credit they stuck with it and I now have a DVD copy of WOFFUE winging its way to me.
I can't praise them enough, I just wish larger software developers gave the same level of support to the people that buy their products.
I'm looking forward to WOTR when it comes out, even though WW1 is my main area of interest.
Thanks Rugbyfan1972
6 X USB 2.0 Ports GeForce GTX 1080 Graphics Card 8GB VRAM 32GB Ram Intel Core i7 7700K, Quad Core, 4.2GHz Microsoft Windows 7 Ultimate 64 BIT Gigabyte B85-HD3 Motherboard S1150 Intel stock cooler 5TB HDD 1.5 TB SATA-II HDD UDMA 300 7200 32MB Corsair 850W Samsung (SH-S223L) DVD +/- RW 22x (SATA) Samsung (SH-D162D) 16x DVD-ROM Black (IDE) Creative Audigy SE 7.1 (PCI) Antec Twelve Hundred Black
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Exodus
by RedOneAlpha. 04/18/24 05:46 PM
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