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#4355047 - 05/03/17 12:50 AM Claim processing error - check log for details  
Joined: May 2017
Posts: 4
kodamcity Offline
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kodamcity  Offline
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Posts: 4
I'm playing WoFF campaign and i was shoot down some aircrafts and balloons.
but i can't claims those victories. when i report claim then 'Processing error - check log for details' message pop up. so i can't have any victories and claim.

how can i fix this problem?


Attached Files Desktop 05.01.2017 - 23.24.53.110.jpg
Last edited by kodamcity; 05/03/17 12:50 AM.
#4355070 - 05/03/17 05:27 AM Re: Claim processing error - check log for details [Re: kodamcity]  
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JJJ65 Offline
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JJJ65  Offline
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Posts: 2,079
Czech Rep.
Have you filled witness field? Even if nobody witnessed, you must fill it.

#4355082 - 05/03/17 08:53 AM Re: Claim processing error - check log for details [Re: JJJ65]  
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kodamcity Offline
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kodamcity  Offline
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yes, i have chosen who wingman or flying leader for witness field. but same message pop up...

#4355342 - 05/04/17 03:29 PM Re: Claim processing error - check log for details [Re: kodamcity]  
Joined: Mar 2003
Posts: 8,148
Polovski Offline
Polovski  Offline

Hotshot

Joined: Mar 2003
Posts: 8,148
Looks like you are running in Japanese or Chinese OS? See the WOFF UE FAQ regarding non-english OS.
Section 5.



Last edited by Polovski; 05/04/17 03:30 PM.

Regards,

Polovski,
OBD Software, developers of immersive flight sims;
Wings Over Flanders Fields and Wings Over The Reich
http://www.overflandersfields.com
http://www.wingsoverthereich.com
#4355490 - 05/05/17 12:08 PM Re: Claim processing error - check log for details [Re: Polovski]  
Joined: May 2017
Posts: 4
kodamcity Offline
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kodamcity  Offline
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Posts: 4
Thanks to the reply.
my system is Window 7 64bit korean. and i was aleady changed language settings follow that FAQ. but i still have same problem.

Is there any other solution?

#4355492 - 05/05/17 12:13 PM Re: Claim processing error - check log for details [Re: kodamcity]  
Joined: Jul 2010
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JJJ65 Offline
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JJJ65  Offline
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Posts: 2,079
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Can you send me your log files located at \WOFF\Logs folder (after next error message) ?

#4355534 - 05/05/17 02:23 PM Re: Claim processing error - check log for details [Re: JJJ65]  
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kodamcity Offline
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kodamcity  Offline
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Posts: 4
Hi, i uploaded my log files to google drive after error message.

I hope this helps solve the problem.

https://drive.google.com/open?id=0ByaR_N_GoAbyVDhBUkYzbVFQZnc

#4355605 - 05/05/17 08:30 PM Re: Claim processing error - check log for details [Re: kodamcity]  
Joined: Jul 2010
Posts: 2,079
JJJ65 Offline
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JJJ65  Offline
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Posts: 2,079
Czech Rep.
OK, thx.
Somethign seems to wrong here:
Quote
--Campaign Dialogue Loaded!
!!Error determining Report form data...form could not be processed! Progress: 9 Subscript out of range : 9
--Mission Evaluation....Claims

I would recommend reinstall of WOFF UE. It seems there is damaged Report form :-(.

#4355738 - 05/06/17 04:53 PM Re: Claim processing error - check log for details [Re: kodamcity]  
Joined: Mar 2003
Posts: 8,148
Polovski Offline
Polovski  Offline

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Joined: Mar 2003
Posts: 8,148

Change language to English, un-install, re-install as per section 17 of the WOFF UE FAQ document.




Last edited by Polovski; 05/06/17 04:56 PM.

Regards,

Polovski,
OBD Software, developers of immersive flight sims;
Wings Over Flanders Fields and Wings Over The Reich
http://www.overflandersfields.com
http://www.wingsoverthereich.com

Moderated by  Polovski 

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