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#4318971 - 12/11/16 06:06 AM Not receiving email notifications  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
I just confirmed that I have the Preferences set up correctly.
I have stopped receiving notifications to threads that are on my Watch list and I am also not getting notifications when someone sends me a private message.


Wheels


Cheers wave
Wheelsup_cavu

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#4319493 - 12/13/16 01:01 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
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Murphy Offline
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I'm getting them, but hours late.

Checked your profile and you should be getting the Emails.
Must be a glitch in the system.

I'm workin' on it......I got an Email this AM for a PM sent last night.....Dunno.



Murphy.


"Murphy's Law"
#4319637 - 12/13/16 10:52 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
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Force10 Offline
I'm just a
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I haven't been receiving any notification emails either. It started a couple months ago after the SimHQ outage that happened.


confused


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#4319804 - 12/14/16 04:25 PM Re: Not receiving email notifications [Re: Force10]  
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Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
Originally Posted By: Force10
I haven't been receiving any notification emails either. It started a couple months ago after the SimHQ outage that happened.


confused

I hadn't thought about a time frame when they stopped but now that you mention it before the outage is the last time I remember getting one too.

How things stand for me right now.
  • Emailed my private messages - Never received them
  • Private messages - Not receiving email notifications when I get one
  • Watched Forums - Not receiving email notifications
  • Watched Topics - Not receiving email notifications
  • Watched Users - Not receiving email notifications



Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4333733 - 02/01/17 04:09 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
I am not trying to be pushy I am just wondering if there is any news on this front. Things still stand the same as my prior post in that I am still not getting any notifications.


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4333757 - 02/01/17 05:23 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Nov 2001
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oldgrognard Online content
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oldgrognard  Online Content
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Lifer

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USA
I get email notification when people use the notify moderator button. Don't have the other notifications on; just that one.


Good people sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf.

Someday your life will flash in front of your eyes. Make sure it is worth watching.
#4334773 - 02/05/17 10:35 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
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Falstar Offline
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Falstar  Offline
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Originally Posted By: wheelsup_cavu
I am not trying to be pushy I am just wondering if there is any news on this front. Things still stand the same as my prior post in that I am still not getting any notifications.


Wheels


Same here. Yesterday I saw a post telling me a PM would be sent, which they did, but received no email notification.

#4334938 - 02/06/17 05:39 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
I am using Aol for my email. I know it's old but it still works in all the other forums.
What email provider are you utilizing Falstar? We might be able to help them narrow down the problem if we can get a list of email providers that are blocking emails from SimHQ.


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4335672 - 02/09/17 02:51 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Jul 2002
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Falstar Offline
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Falstar  Offline
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Edina, MN 55439
I did find the last PM notification in the Spam folder. Gmail

Don't know why it went there after all these years of not.

#4335872 - 02/09/17 08:33 PM Re: Not receiving email notifications [Re: Falstar]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

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Posts: 26,557
Corona, California
Well I am glad to hear that something finally showed up for you even though it was in the Spam folder Falstar. Mine aren't showing up anywhere. frown


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4340172 - 02/24/17 10:25 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
The forum upgrade shook something loose it seems. Everything has been ending up in my spam folder but at least things are being delivered. smile
Hopefully my saying they aren't spam will eventually stop them from being delivered to the Spam folder instead of my Inbox.

How things stand for me right now regarding my notifications.
  • Emailed my private messages to myself - delivered to Spam folder
  • Watched Forums - delivered to Spam folder
  • Watched Topics - delivered to Spam folder
  • Watched Users - delivered to Spam folder

  • Private messages - Unknown

No one has sent me a Private Message since the forum upgrade.


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4340189 - 02/25/17 12:21 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Jul 2009
Posts: 9,620
CyBerkut Online content
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CyBerkut  Online Content
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Test PM sent. smile

What email program are you using?

Last edited by CyBerkut; 02/25/17 12:22 AM.
#4340230 - 02/25/17 05:18 AM Re: Not receiving email notifications [Re: CyBerkut]  
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wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

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Posts: 26,557
Corona, California
Thanks, I got the email notification for the test PM CyBerkut. It also ended up in my Spam folder. Supposedly if I reply to one of the emails AoL will quit sending messages from SimHQ to my spam folder.

Reply I sent to the webmaster email address:
Quote
Sorry about this,
I am trying to get the notification messages to stop being sent to my Spam folder. Replying to one of the emails seems to be the only option.

Whitelisting Senders And Domains Using AOL Web Mail
If you are using AOL web mail, simply replying to an email from the Sender you want to whitelist will automatically add the list as a safe sender. Email from that domain will then be delivered straight to your Inbox.
https://www.thebalance.com/how-do-i-whitelist-email-sender-or-a-domain-in-aol-3515039


Wheels

I will have to wait and see if that solves the problem?


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4340232 - 02/25/17 05:49 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Jul 2009
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CyBerkut Online content
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Hopefully that does the trick!

#4349953 - 04/08/17 11:01 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
Nothing I am doing is keeping the emails from being sent to my Spam Folder. I have attempted to resolve the issue through AoL and they have told me that requesting a whitelisting of the site is the only option left. Might require submitting a trouble ticket first? These are things I can not do for SimHQ.

Originally Posted by AoL Postmaster
Note: If it's been less than five days since you marked the message as Spam, you can still move it back to your inbox. After five days, your Spam folder will be automatically deleted.

Moreover, please note that AOL spam controls filter emails for possible spam, even before the mail reaches your Inbox or Spam Folder. This system is largely reputation-based, so, senders with good reputation will have their emails delivered (at which point, your personal filters will perform the extra filtering). Emails from senders with bad reputation are blocked. If our Global Filters decide to block an email, we return the message to the sender with a mailer-daemon error explaining why the email was returned.

The reputation system uses several criteria for identifying potential spam emails:
- sender reputation: the system will check the records for spam complaints registered for the sender's email address issued by other AOL members
- IP reputation: the system will check whether the sender's IP was used in the past to send spam emails to AOL addresses
- content: the system will scan the content of each email and identify potential spamming markers or sources (usually presented as links to other websites, which are known spam sources).

As the reputation system is dynamic and varies with time for each individual sender or email, using the Not Spam button for every occurrence of incorrect email delivery (to the Spam folder instead of your Inbox) is necessary and will help resolving this issue in the long term. (I have been moving the emails for over three weeks and my last correspondence with AoL the only response they gave me was for you, SimHQ, to request the whitelisting of the site.)

Additionally, if possible, it would be best for the sender to access https://postmaster.aol.com/trouble-ticket. On the provided web page, the sender will have to file a request to make sure that his address will be whitelisted.


How things stand for me right now regarding my notifications.
  • Emailed my private messages to myself - delivered to Spam folder
  • Watched Forums - delivered to Spam folder
  • Watched Topics - delivered to Spam folder
  • Watched Users - delivered to Spam folder
  • Private messages - delivered to Spam folder


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4352005 - 04/19/17 12:22 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Jul 2009
Posts: 9,620
CyBerkut Online content
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Wheels, RacerGT suggest that you give it a try now.

#4352029 - 04/19/17 04:26 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
Originally Posted by CyBerkut
Wheels, RacerGT suggest that you give it a try now.

I was watching this thread and your notification was sent to my Inbox. I will have to watch over the next few days and see how it goes but whatever Racer did has made things better.

How things stand for me right now regarding my notifications.
  • Emailed 30 of my private messages to myself - All of them delivered to Inbox
  • Watched Followed Forums - Unknown
  • Watched Topics Followed Threads - This one was sent to my Inbox
  • Watched Followed Users - Unknown
  • Private messages - Unknown


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4352086 - 04/19/17 02:03 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Jul 2009
Posts: 9,620
CyBerkut Online content
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Roger that. We appreciate you keeping us informed!

#4353546 - 04/26/17 03:28 AM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Dec 2008
Posts: 26,557
wheelsup_cavu Offline
Lifer
wheelsup_cavu  Offline
Lifer

Joined: Dec 2008
Posts: 26,557
Corona, California
The followed threads notifications are still being sent to my inbox.
I think I am getting notifications about the IL-2 forum being followed but it is not all that active anymore so I am going to follow the Community Hall forum for awhile to see what happens with it.

I will update you again when I am certain about what is happening regarding following the CH forum.


Wheels


Cheers wave
Wheelsup_cavu

Mission4Today (Campaigns, Missions, and Skins for IL-2)
Planes of Fame Air Museum | March Field Air Museum | Palm Springs Air Museum
#4353647 - 04/26/17 02:43 PM Re: Not receiving email notifications [Re: wheelsup_cavu]  
Joined: Jul 2009
Posts: 9,620
CyBerkut Online content
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