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#4243989 - 03/28/16 04:09 PM Great support  
Joined: Feb 2014
Posts: 484
Asid Offline
Dogs of War
Asid  Offline
Dogs of War
Member

Joined: Feb 2014
Posts: 484
This is just a quick post about the tech support and customer service I have received from Graviteam.

I have contacted them on a few occasions with questions and requests. They have always answered promptly and even fulfilled the odd request.

English is not their first language. They need to translate the message and translate it back to English. This is not an issue as the replies are more than adequate.

This is a very small team (less than 5). They try hard and put out great products at very reasonable prices. Other developers could learn a thing or two here.
Well done Graviteam.

Regards







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#4244431 - 03/29/16 07:08 PM Re: Great support [Re: Asid]  
Joined: Jul 2008
Posts: 116
Valar Offline
Member
Valar  Offline
Member

Joined: Jul 2008
Posts: 116
Europe
Agreed - it is an amazing little company and an amazing game. In fact, it is the best wargame I have ever played. Better than CM too... and says a lot.

#4244477 - 03/29/16 08:24 PM Re: Great support [Re: Asid]  
Joined: Jun 2005
Posts: 8,231
Trooper117 Offline
Hotshot
Trooper117  Offline
Hotshot

Joined: Jun 2005
Posts: 8,231
UK
I play both and they are both pretty amazing games... they both have things I like and dislike as well.

#4244559 - 03/30/16 03:48 AM Re: Great support [Re: Asid]  
Joined: Dec 2011
Posts: 3,740
FlashBurn Offline
Senior Member
FlashBurn  Offline
Senior Member

Joined: Dec 2011
Posts: 3,740
Washington State, USA
Well Andrey puts up with my ideas and suggestions. Some even get implemented in game.


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