"COME ON GUYS ... IT's BEEN AN HOUR!"
I gotta tell ya Joe....it may take some time.
This is not a sim that has a VERY large following now days, and those that do, probably don't check in but once a day, so if you're sitting in front of your screen and waiting......go have lunch, and come back and check every now and then.
Might take a day or two....but someone will pop up with the info you need.
Also be a good idea to read some of the threads below, and above - some of the 'tips'.
Your answer might be in here somewhere already.
Please be patient
Good things, don't come easy.......