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#3843206 - 09/29/13 09:48 AM Looking for a bit of help reinstalling Steel Beasts Professional PE  
Joined: Jan 2003
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DKM Offline
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Hi Ssnake (and company),

I bought Steel Beasts Professional PE back in the day but haven't used it in years (it's a great program but I just ran out of time for a while). But I recently built a new rig and tried to install SB PE tonight. I downloaded the most current CodeMeter runtime system (as per the instructions at the Steelbeasts.com forum), installed the runtime program, plugged in the doggle, and tried to upgrade the doggle's firmware from 1.18 to 2.02 (also as per the instructions at the SB forum). The firmware upgrade program ran for a couple of minutes and reported that the doggle's firmware had been upgraded properly, but the Version number for the doggle listed in the Control Center remained the same: 1.18. I assumed that was a problem, but when I attempted to reflash the doggle, the software said it was up to date.

The doggle itself shows up in the CodeMeter Control Center, and its status is Enabled in the Status category.

So I figured I was good to go in terms of the doggle. Unfortunately, whenever I try to run Steel Beasts PE (at this point I'm running the version that came on the install CD), I get a "CodeMeter or WIBU-KEY runtime system is not installed" message, even though the CodeMeter Control Center is up and running and "CmStick" and a serial number for the stick are showing up in the License section of the Codemeter Control Center display.

Obviously I'm doing something wrong, but it's been so long since I last worked with the program that I can't figure out what to do differently. (One of the things that puzzles me is that in various screenshots of the CodeMeter Control Center posted in the SB forum, the License section in the screen shots shows both a CmStick entry and an Esims program entry, but my Control Center only has one entry under the license section, the CmStick itself).

Any suggestions on what I should do differently with the doggle, so that it interacts with the SB PE program properly, would be greatly appreciated.

Thanks in advance,

DKM

P.S. My system is a Windows 7 64 bit system.






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#3843208 - 09/29/13 10:14 AM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
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Ssnake Offline
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Germoney
Old CM sticks with a serial code 1-xxxxxxx will get the firmware 1.18, newer sticks with serial code 2-xxxxxxx will be upgraded to firmware 2.02. To that extent everything is fine. smile

I'm not quite sure what to make of your description, to be honest.
Questions:
  1. Are you trying to run your old copy of SB Pro PE, or have you downloaded and installed version 3.0?
  2. If version 3.0, have you purchased a license upgrade for your stick?
  3. If you purchased one, have you applied it?
    (In other words, have you activated the ticket?)
  4. Is the CodeMeter service running?
    In the CodeMeter Control Center, the menu next to "File" ("Action"? I only have the German version here...) the last two entries will control this setting (starting, and stopping the CodeMeter runtime software as a service)


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...the ultimate armor sim...
#3843320 - 09/29/13 04:37 PM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
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Ssnake Offline
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Germoney
Please keep the 5.0d. It SHOULD work with the old Steel Beasts, and version 3 is useless for all Windows versions that were released after Windows XP.

Please contact me by email.

We will need to update the license in your stick anyway if you ever want to upgrade it, so we can just as well do it right here, right now (it'll be free of charge). Who knows, maybe that'll change something already. If it doesn't, at least it can't hurt. We can then decide whether to start the full troubleshooting procedure and to escalate your case to the CodeMeter support team, if necessary.


Visit the home of Steel Beasts!
...the ultimate armor sim...
#3843564 - 09/30/13 05:15 AM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
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DKM Offline
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Thanks for the quick responses, Ssnake.

I tried to contact you using the PM function, but the UBB prompt said you aren't presently accepting private messages, and I don't know your email address, so I'll reply here in the hope that you get my response ok.

In answer to your questions,

1. I initially went with the very early version of SB Professional PE included on the CD that came out when the game was first released (I had purchased it within a week or so of its release). Since that early version won't run--except to tell me that the CodeMeter runtime system is not installed--I don't know what the exact release number of it is, but the time stamp for the exe is something like March of 2007.

2. When the early version wouldn't run, I attempted to upgrade it sequentially, following the order implied in the list of upgrades on the esim website. That didn't work because the early upgrades wouldn't install (as far as I can tell part of the install program for the upgrades included a CodeMeter runtime system check, and when that failed, the upgrade install aborted), and when I tried the later upgrades they wouldn't install because they required earlier upgrades to build on.

3. Then, for whatever reason, I struck it rich. The funky beta version which installs alongside the earlier version rather than as a replacement for it, version 2_370 beta, worked. Yay!!!! It recognized the doggle, started, and ran just fine. And still runs just fine.

4. But--and this is the pit--none of the subsequent versions work. The error message they give me is a little different than the earlier error messages were--the later versions recognize the presence of the CodeMeter system but say, in effect, that the doggle must not be plugged in properly--but the end result is the same: I can't run the program. I've switched the doggle to different USB ports, wiggled it around, and so forth, etc, and it doesn't make any difference. I still get the same error message.

So in the last day or so I've made progress but am still not there yet. Just to to recap:

1. I'm running version 5.00.1 of the CodeMeter runtime program, and it seems to be working. When I plug in the doggle, the software recognizes it.

2. The license dialogue box of the CodeMeter runtime program shows that the doggle is present and active. And when I click the View part of the runtime program and ask it to list the available license entries, it lists esim as one of the entries.

3. An early beta version of SB Pro PE recognizes the doggle and starts up just fine. None of the other versions I've been able to install do (I have not installed 3.0 because I haven't bought it yet, however).


I'm not sure what else to tell you or send you, but as a start I'll cut and paste the text listed in the Events dialogue box (I've x-ed out part of the serial number in the cut-and-paste because it seems strange to post that on an open forum like this, but after I get your email address I can email it to you):


2013-09-29 18:11:00: CodeMeter for Windows (B5.00.1077.504.32.150)
2013-09-29 18:11:00: Running on Microsoft Windows 7 Professional Service Pack 1 (build 7601), 64-bit
2013-09-29 18:11:00: Execution path: C:\Program Files (x86)\CodeMeter\Runtime\bin
2013-09-29 18:11:00: Found IPv4 address: 127.0.0.1 | 192.168.1.10
2013-09-29 18:11:00: Found IPv6 address: ::1 | fe80::c5b6:1861:bd2e:6059%11
2013-09-29 18:11:00: Used Communication Mode: IPv6 IPv4 SharedMemory
2013-09-29 18:11:00: Used IP address: default address
2013-09-29 18:11:00: Used IP port: 22350
2013-09-29 18:11:00: Used CmWAN port: 22351
2013-09-29 18:11:00: Multicast server search: not available
2013-09-29 18:11:00: Run as network server: no
2013-09-29 18:11:00: Run as CmWAN server: no
2013-09-29 18:11:00: Run as system service: yes
2013-09-29 18:11:00: Service startup delay: 0:58 minutes
2013-09-29 18:11:00: Box Access: use direct access mode
2013-09-29 18:11:05: The list of available CmContainers has been updated!
2013-09-29 18:11:05: The list of available CmContainers has been updated!
2013-09-29 18:11:05: The list of available CmContainers has been updated!
2013-09-29 18:11:07: Access from local(IPV6) to SubSystem (Handle 16)
2013-09-29 18:11:07: Using security library version (US) 5.00.1077.500
2013-09-29 18:11:07: Handle 16 released
2013-09-29 18:13:23: Removable Device has been plugged IN!
2013-09-29 18:13:24: The list of available CmContainers has been updated!
2013-09-29 18:13:24: The list of available CmContainers has been updated!
2013-09-29 18:13:24: The list of available CmContainers has been updated!
2013-09-29 18:15:00: Removable Device has been plugged IN!
2013-09-29 18:15:00: The list of available CmContainers has been updated!
2013-09-29 18:15:00: The list of available CmContainers has been updated!
2013-09-29 18:15:00: The list of available CmContainers has been updated!
2013-09-29 23:02:15: Removable Device has been plugged OUT!
2013-09-29 23:02:15: The list of available CmContainers has been updated!
2013-09-29 23:02:15: The list of available CmContainers has been updated!
2013-09-29 23:02:15: The list of available CmContainers has been updated!
2013-09-29 23:02:15: Removable Device has been plugged IN!
2013-09-29 23:02:16: The list of available CmContainers has been updated!
2013-09-29 23:02:16: The list of available CmContainers has been updated!
2013-09-29 23:02:16: The list of available CmContainers has been updated!
2013-09-29 23:02:36: Removable Device has been plugged IN!
2013-09-29 23:02:40: Detecting CmContainer with Serial Number 1-1053352
2013-09-29 23:02:42: A new CmContainer is available (currently found 1)!
2013-09-29 23:02:42: The list of available CmContainers has been updated!
2013-09-29 23:02:42: The list of available CmContainers has been updated!
2013-09-29 23:02:42: Found new entries: 2
List of all connected license entries:
========================================================
1.) FC=100003 (Ref=6016) in CmContainer with Serial Number 1-XXXXXXX and version 1.18
FUC=5955-3, FAC=65535, Type=0x0001, FPT=2013-09-30 05:02:40 (UTC)
Text: Bundling Articles
1.1) PC=1 (Ref=16/Dependency=0x07)
FM=1 (Dependency=0x07)
Protected Data (#=8/Dependency=0x07):
0x0000: 00 00 01 00 a8 12 10 00
Text (#=14/Dependency=0x00): SecuriKey Lite
========================================================
2.) FC=100146 (Ref=6208) in CmContainer with Serial Number 1-XXXXXXX and version 1.18
FUC=0-2, FAC=65535, Type=0x0001, FPT=2013-09-30 05:02:40 (UTC)
Text: eSim Games
2.1) PC=11051 (Ref=16/Dependency=0x07)
License Quantity=1, Network Mode: UserLimit NouserLimit Exclusive StationShare


The good news is that I can now run one specific version of Steel Beasts Pro PE: the 2_370 beta version. The bad new is that I can't seem to figure out how to run any of the subsequent versions, which makes me worry that if I purchase the new 3.0 upgrade (which is what I'd hoped to do), I'm not sure I'll be able to get it to run.

Anyway, I appreciate your help in trying to get this up and running. I've long admired both Steel Beasts--which is one of the most serious simulations of tank warfare I've ever seen--and your willingness to support folks like me, who can't seem to get it running properly.

DKM

#3843579 - 09/30/13 06:29 AM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
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Ssnake Offline
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Germoney
Originally Posted By: DKM
I tried to contact you using the PM function, but the UBB prompt said you aren't presently accepting private messages, and I don't know your email address,

Bah. I'm working @ esimgames.com, so try my forum name here, or Comments, or Sales, or use the contact form sheet at the eSimGames.com homepage. It'll reach me.

Quote:
1. I initially went with the very early version of SB Professional PE included on the CD ... that early version won't run

That's odd, although I suspect that we could somehow get it to work.

Quote:
3. version 2_370 beta, worked.

At least it shows that the CodeMeter stick & runtime software work, basically.

Quote:
4. But--and this is the pit--none of the subsequent versions work.

If you are referring to version 2.5 and 2.6, that's supposed to be so because you didn't purchase the licenses for it. CodeMeter is working as designed, although I concede that the error messages is worded in a misleading way.

In summary, I think that you just need to buy an upgrade license for version 3.0, apply it to the stick, and you should be able to run the new Steel Beasts version just fine.


Visit the home of Steel Beasts!
...the ultimate armor sim...
#3843589 - 09/30/13 07:03 AM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
Joined: Jan 2003
Posts: 301
DKM Offline
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DKM  Offline
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Ah. I didn't realize that 2.5 and/or 2.6 required an additional license to use. That's good to know, because now I can be more confident that if I upgrade to 3.0, I should be able to run the program without difficulty, since the problem has evidently been caused by the lack of an appropriate license rather that something hardware or software related.

Thanks for the help, Ssnake. I'll be ordering the 3.0 upgrade soon.

DKM

#3848014 - 10/09/13 07:39 AM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
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Posts: 301
DKM Offline
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DKM  Offline
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One quick followup.

I took the plunge today and upgraded to 3.002, and I wanted to report that even though I have one of the very earliest CodeMeter sticks, I was able to upgrade the license without incident, and 3.002 is up and running on my rig.

I still can't hit a thing, but it runs and looks great.

DKM

#3848033 - 10/09/13 09:42 AM Re: Looking for a bit of help reinstalling Steel Beasts Professional PE [Re: DKM]  
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Ssnake Offline
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WRT hitting, I can but recommend to go through the gunnery tutorials THOROUGHLY - and you will. Some people seem to never "get it" with a specific fire control system, e.g. dynamic lead in the Leopard family, or the "flip ahead" type of sight found in the M1 series (except for the A2 variants). If you feel that you're not going anywhere, then maybe a different vehicle suits you better. In any case, I still recommend to concentrate on one specific vehicle first. Later it is much easier to just memorize the differences in other vehicles.
Going through all tanks at the same time will only add confusion.


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