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#3789733 - 05/30/13 06:24 PM Preorder Oddness  
Joined: Feb 2000
Posts: 49,716
Jedi Master Offline
Entil'zha
Jedi Master  Offline
Entil'zha
Sierra Hotel

Joined: Feb 2000
Posts: 49,716
Space Coast, USA
I preordered the F.E. 2b back on May 13, before the Strutter was up for preorder, but when I go to the ROF store it's still listed as something I can preorder (along with the Strutter).
When I check the field and weapons mods pages it accurately reflects which ones I have or haven't bought, and the planes page also accurately shows I own all released planes to date, but in the past when I've preordered the plane the little box underneath has promptly disappeared indicating to me I preordered it. This time that didn't happen.

Is this a change in the way the site works now, or did the record of my preorder get lost? Anyone had a similar thing happen?



The Jedi Master


The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
Inline advert (2nd and 3rd post)

#3789736 - 05/30/13 06:28 PM Re: Preorder Oddness [Re: Jedi Master]  
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Posts: 6,864
Trooper117 Offline
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Trooper117  Offline
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Posts: 6,864
UK
No its not normal.. you might want to check you have F5'd that page.. then if it still hasn't changed contact 777

#3789766 - 05/30/13 07:03 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Jan 2012
Posts: 265
Lausbub78 Offline
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Lausbub78  Offline
Member

Joined: Jan 2012
Posts: 265
You could look into your Profile/License to see if it's in the List. If so,it should be fine.

#3789769 - 05/30/13 07:06 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Feb 2000
Posts: 49,716
Jedi Master Offline
Entil'zha
Jedi Master  Offline
Entil'zha
Sierra Hotel

Joined: Feb 2000
Posts: 49,716
Space Coast, USA
I just checked the license part of my profile on ROF's site, and you're right. While I see the mods I bought today on the list, and I see mods I bought in November, the last plane listed was the Hal DII in October.

Sigh.




The Jedi Master


The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
#3789805 - 05/30/13 08:38 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Feb 2008
Posts: 3,257
777 Studios - Jason Offline
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777 Studios - Jason  Offline
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Joined: Feb 2008
Posts: 3,257
Southern California or Moscow
Jedi Master,

Just write Viks at our support address and provide some kind of proof of your purchase and we'll sort it out.

Jason

#3789821 - 05/30/13 09:19 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Jan 2001
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ArgonV Offline
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ArgonV  Offline
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College Station, Texas, USA
You had me worried, so I checked my preorder. It's still there. pilot


"Go Fly A Kite!"
-Jason R.
FS-WWI Project Leader
FS-WWI Plane Pack Site

Intel i7 990X @ 4.0Ghz
Gigabyte GA-EX58-UD3R motherboard
12GB Patriot Viper II Sector 7 Edition DDR3
AMD XFX 295x2 8GB Hydra Edition
3x1 ASUS PA248Q 24" LCDs in Eyefinity
1200W Thermaltake Toughpower Grand PSU
600GB Velociraptor 10k rpm HDD
1TB Velociraptor 10k rpm HDD
Sound Blaster ZxR
Win 7 x64 Ultimate
HOTAS Cougar #4069 w/Uber II Nxt mod #284 & UTM bushings
#3790157 - 05/31/13 04:40 PM Re: Preorder Oddness [Re: 777 Studios - Jason]  
Joined: Feb 2000
Posts: 49,716
Jedi Master Offline
Entil'zha
Jedi Master  Offline
Entil'zha
Sierra Hotel

Joined: Feb 2000
Posts: 49,716
Space Coast, USA
Originally Posted By: 777 Studios - Jason
Jedi Master,

Just write Viks at our support address and provide some kind of proof of your purchase and we'll sort it out.

Jason


I sent an email to rof@ yesterday (about 22 hrs ago now) but haven't heard anything back yet. I used Paypal, and they sent me the email confirmation I was charged. Not sure what the proof is in that, I've got an order # and a long transaction ID, the date and that it went to 777. I could forward the email I suppose, but hopefully you have some sort of log when Paypal pays you that you can look up.




The Jedi Master


The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
#3790309 - 05/31/13 09:52 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Jul 2009
Posts: 556
Broadside_Uda_Barn Offline
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Broadside_Uda_Barn  Offline
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Posts: 556
Honolulu, HI
probably best to send a copy of the email, which will save Viks the time of looking up the transaction and get your stuff to you quicker.


AKA: Major Awesome
System specs:
CPU: i7 3770k @3.5GHz stock w/Phanteks PH tc14pe cooler
MB: Asus Maximus V Gene
PSU: Corsair 750w
OS: Win 7 64bit
RAM: Gskill 16gb @1600
GPU: Nvidia GTX670 4GB Drivers: 314.22
Extras: MS Force Feedback 2 Joystick, CH Pedals, TrackIR 5, Saitek Throttle Quadrant, ButtKicker Gamer 2, 3 24" monitors for 5760x1200
#3790469 - 06/01/13 11:24 AM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Apr 2004
Posts: 393
=FB=VikS Offline
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=FB=VikS  Offline
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Joined: Apr 2004
Posts: 393
Originally Posted By: Jedi Master
Originally Posted By: 777 Studios - Jason
Jedi Master,

Just write Viks at our support address and provide some kind of proof of your purchase and we'll sort it out.

Jason


I sent an email to rof@ yesterday (about 22 hrs ago now) but haven't heard anything back yet. I used Paypal, and they sent me the email confirmation I was charged. Not sure what the proof is in that, I've got an order # and a long transaction ID, the date and that it went to 777. I could forward the email I suppose, but hopefully you have some sort of log when Paypal pays you that you can look up.




The Jedi Master


Got e-mail reply?

PS: to all - just in case - make sure to add rof@777studios.net e-mail into your mail box adress book, so it wont be declined as spam (in case if anyone had spam filters enabled/dunno about it enabled by default/etc.)

Last edited by =FB=VikS; 06/01/13 11:24 AM.

VikS
Flying BARANS Forever!
"All wool - to the front!"
www.barans.ru
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#3790678 - 06/01/13 09:33 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Jan 2001
Posts: 8,465
ArgonV Offline
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ArgonV  Offline
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Posts: 8,465
College Station, Texas, USA
I just preordered the Sopwith 1 Strutter and it's still showing up as such on the web store, just a FYI.


"Go Fly A Kite!"
-Jason R.
FS-WWI Project Leader
FS-WWI Plane Pack Site

Intel i7 990X @ 4.0Ghz
Gigabyte GA-EX58-UD3R motherboard
12GB Patriot Viper II Sector 7 Edition DDR3
AMD XFX 295x2 8GB Hydra Edition
3x1 ASUS PA248Q 24" LCDs in Eyefinity
1200W Thermaltake Toughpower Grand PSU
600GB Velociraptor 10k rpm HDD
1TB Velociraptor 10k rpm HDD
Sound Blaster ZxR
Win 7 x64 Ultimate
HOTAS Cougar #4069 w/Uber II Nxt mod #284 & UTM bushings
#3790716 - 06/01/13 11:41 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Jul 2009
Posts: 556
Broadside_Uda_Barn Offline
Member
Broadside_Uda_Barn  Offline
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Joined: Jul 2009
Posts: 556
Honolulu, HI
I pre-ordereed it as well and it shows as purchased now.
Perhaps try clearing your browser history/cache?


AKA: Major Awesome
System specs:
CPU: i7 3770k @3.5GHz stock w/Phanteks PH tc14pe cooler
MB: Asus Maximus V Gene
PSU: Corsair 750w
OS: Win 7 64bit
RAM: Gskill 16gb @1600
GPU: Nvidia GTX670 4GB Drivers: 314.22
Extras: MS Force Feedback 2 Joystick, CH Pedals, TrackIR 5, Saitek Throttle Quadrant, ButtKicker Gamer 2, 3 24" monitors for 5760x1200
#3791977 - 06/04/13 07:04 PM Re: Preorder Oddness [Re: =FB=VikS]  
Joined: Feb 2000
Posts: 49,716
Jedi Master Offline
Entil'zha
Jedi Master  Offline
Entil'zha
Sierra Hotel

Joined: Feb 2000
Posts: 49,716
Space Coast, USA
Originally Posted By: =FB=VikS


Got e-mail reply?

PS: to all - just in case - make sure to add rof@777studios.net e-mail into your mail box adress book, so it wont be declined as spam (in case if anyone had spam filters enabled/dunno about it enabled by default/etc.)


Yes I did, thanks. It shows up now, or rather the box is no longer there telling me I can preorder. No idea what happened there, as my license history on the site shows I have a very LOOOONG history of using paypal there and never had an issue before, or since.
Whatever, I'll chalk it up as a glitch.




The Jedi Master


The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter
#3792029 - 06/04/13 08:11 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: May 2013
Posts: 13
Fulipso Offline
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Fulipso  Offline
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Joined: May 2013
Posts: 13
I wonder why channel map wasnt included in the latest sale. Anybody know why?

Last edited by Fulipso; 06/04/13 08:11 PM.
#3792032 - 06/04/13 08:19 PM Re: Preorder Oddness [Re: Jedi Master]  
Joined: Feb 2000
Posts: 49,716
Jedi Master Offline
Entil'zha
Jedi Master  Offline
Entil'zha
Sierra Hotel

Joined: Feb 2000
Posts: 49,716
Space Coast, USA
I don't think they've had it on sale at all so far, have they?
Anyway, when you only have one, putting it on sale is obviously not going to be a common occurrence. When ROF has many maps to buy in the future, whenever that may be, I would think we would see map sales like we now see plane ones.




The Jedi Master


The anteater is wearing the bagel because he's a reindeer princess. -- my 4 yr old daughter

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