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#3611958 - 07/23/12 05:51 AM External HDD not recognised
Zero Niner Offline
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Registered: 11/25/99
Posts: 1363
Loc: Singapore
I use a Seagate external hard drive to store pics and impt b=docs as a back up.
Of late I've had this issue where the drive is not recognised. Windows reports a generic error which after googling doesn't really help much - error 43.
Using Win 7 Home ed.
Any ideas? I need to retrieve some documents and emails I stored in that drive.

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#3611968 - 07/23/12 06:46 AM Re: External HDD not recognised [Re: Zero Niner]
pcriddle Offline
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#3612153 - 07/23/12 12:50 PM Re: External HDD not recognised [Re: Zero Niner]
Zero Niner Offline
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Registered: 11/25/99
Posts: 1363
Loc: Singapore
Update:
1. Uninstalled the drive via device manager. USB driver installed successfully after plugging it back in.
2. However under COmputer it shows a generic "Local Disc" rather than the specific make that it used to show.
3. Trying to open the device leads to an I/O error.

Is the drive bad? Any way to tell?

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#3612193 - 07/23/12 02:00 PM Re: External HDD not recognised [Re: Zero Niner]
SkateZilla Offline
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Try GetDataBack (NTFS or FAT).

it could be a missing file system file for whatever reason or a physical problem with the USB Controller.

I had a USB 2.0 Drive that worked on my PC, but on other PCs in the house it did exactly what you're seeing.
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#3612201 - 07/23/12 02:08 PM Re: External HDD not recognised [Re: Zero Niner]
SkateZilla Offline
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http://www.techsupportforum.com/forums/f...ror-191897.html

I wish i had this program in 2004, I would have saved 500GB of Digital videos I had edited.


Edited by SkateZilla (07/23/12 02:09 PM)
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William B.

HAF922, 700W OCZ, ASRock Fata1ity 990FX Pro,
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#3612433 - 07/23/12 09:17 PM Re: External HDD not recognised [Re: Zero Niner]
Zero Niner Offline
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Registered: 11/25/99
Posts: 1363
Loc: Singapore
Thanks for the replies. Will give it a go when I have the time.
On a side note, any recommended brands for external drives? This experience has me wary of Seagate products.

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#3613706 - 07/25/12 09:08 PM Re: External HDD not recognised [Re: Zero Niner]
peppergomez Offline
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Registered: 05/21/02
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This guy is a miracle worker. I cannot recommend him highly enough. He has saved several TB of data I thought I'd lost over the years, and has a "pay what you can" policy. I would recommend anyone with a defective drive contact him. If you use his services, please tell him Ben (me) referred you. Thanks.

http://freedatarecovery.us/comments

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