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#3578685 - 05/24/12 09:09 AM Laptop won't boot into Windows.  
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Gets a error 0x000000ED Unmountable boot volume after the win7 splashscreen. When I try to boot into startup repair it seems to start to boot but then comes up with a blank screen with a mouse pointer that can move but nothing else. When I try safemode it freezes when loading drivers. Now the odd thing is that when I try to boot from a DVD rescue disk the same thing happens, blank screen with pointer, even my Win7 istallation disk does the same thing. The only way I can boot this machine (Toshiba Satellite) is either using a linux installed on USB, or into a windows rescue disk when the hard drive is removed. Even when I'm in linux I can't mount the disk, the error says $LogFile indicates unclean shutdown(0,0) Failed to mount '/dev/sda3': Operation not supported Mount is denied because NTFS is marked to be in use.....
As much as anything else I don't understand why I can't boot from the Win7 install disk unless the HDD is removed screwy
Any ideas?


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

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#3578841 - 05/24/12 02:33 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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in Linux, you can try command console command:
mount -t ntfs-3g /dev/sda3 /media/sda3 -o force

or Boot press F8, command prompt, and run: "checkdsk /f" and "chkdsk /r" then fixmbr,


most newer (2009 or newer) laptops lock the HDDs when it fails the SMART status.

check the BIOS screens to see if SATA has been locked.


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#3578905 - 05/24/12 04:08 PM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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Thanks for the suggestions Skate, I tried that command in linux, but it didn't work and I don't know Linux well enough to interpret its response. I'll try it again later when I get home in case I made a mistake. I've tried just about every option from the Boot menu except the cmd line, how did I miss that! Thanks again.


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3578927 - 05/24/12 04:33 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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you can also run a windows live CD to get to command prompts, but the "Live" windows CDs are rubbish in my opinion, i never had one work correctly.

also you can try taking the HDD out and re-seating it.

Last edited by SkateZilla; 05/24/12 04:33 PM.

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#3578961 - 05/24/12 05:26 PM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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I have reseated both the RAM and the HDD to no effect, and the only time that any Windows live CD will boot is if the HDD is completely removed. Weird.


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3578978 - 05/24/12 05:50 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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thats usually a sign that the HDD is toast.


HAF922, Corsair RM850, ASRock Fata1ity 990FX Pro,
Modified Corsair H100, AMD FX8350 @ 5.31GHz, 16GB G.SKILL@DDR2133,
2x R7970 Lightnings, +1 HD7950 @ 1.1/6.0GHz, Creative XFi Fata1ity Platinum Champ.,
3x ASUS VS248HP + Hanns�G HZ201HPB + Acer AL2002 (5760x1080+1600x900+1680x1050), Oculus Rift CV
CH Fighterstick, Pro Throt., Pro Pedals, TM Warthog & MFDs, Fanatec CSR Wheel/Shifter, Elite Pedals
Intensity Pro 10-Bit, TrackIR 4 Pro, WD Black 1.5TB, WD Black 640GB, Samsung 850 500GB, My Book 4TB
#3579048 - 05/24/12 07:17 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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That's my suspicion too. I'm going to try swapping it for a HDD from my Vista laptop which I'm currently using as a HTPC. I won't try to boot from that though, I'll just try to boot a Windows live CD with it connected. I think if that works it should eliminate other possible causes, Mobo etc. I want to be sure before I fork out for a new HDD.


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3579079 - 05/24/12 08:01 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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buy a internal hdd for the laptop, then a enclosure/converter to try and access the old one with file recovery tools for any files you want to recover.


HAF922, Corsair RM850, ASRock Fata1ity 990FX Pro,
Modified Corsair H100, AMD FX8350 @ 5.31GHz, 16GB G.SKILL@DDR2133,
2x R7970 Lightnings, +1 HD7950 @ 1.1/6.0GHz, Creative XFi Fata1ity Platinum Champ.,
3x ASUS VS248HP + Hanns�G HZ201HPB + Acer AL2002 (5760x1080+1600x900+1680x1050), Oculus Rift CV
CH Fighterstick, Pro Throt., Pro Pedals, TM Warthog & MFDs, Fanatec CSR Wheel/Shifter, Elite Pedals
Intensity Pro 10-Bit, TrackIR 4 Pro, WD Black 1.5TB, WD Black 640GB, Samsung 850 500GB, My Book 4TB
#3579106 - 05/24/12 08:52 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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Check the bios if the ide emulaton is set to ahci or ide


"When you plan revenge best dig two graves" Confucius
"They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety" Benjamin Franklin
#3579539 - 05/25/12 01:21 PM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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Right, the other HDD installed let me boot into the installation disk so at the very least I know its bad HDD. Now I'm faced with how to re-install the OS without knowing the key. I have the sticker on the back of the case, but some of the numbers have rubbed off, not many, but enough to make it impossible to use. I contacted Toshiba 'support' but the only thing they would do is sell me the recovery disk for £30. Nice one. It's bad enough having to buy a new HDD without having to fork out another £30 for a recovery disk when I have what should be a valid key already. Actually I'm fixing it for a freind, but as the cost of repair is rapidly approaching £100 its looking like a waste of time sigh


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3579571 - 05/25/12 02:16 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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Which Version of Windows?

If you purchased from Toshiba, they should be able to look up the Purchase Invoice and which Windows License was on the laptop.


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2x R7970 Lightnings, +1 HD7950 @ 1.1/6.0GHz, Creative XFi Fata1ity Platinum Champ.,
3x ASUS VS248HP + Hanns�G HZ201HPB + Acer AL2002 (5760x1080+1600x900+1680x1050), Oculus Rift CV
CH Fighterstick, Pro Throt., Pro Pedals, TM Warthog & MFDs, Fanatec CSR Wheel/Shifter, Elite Pedals
Intensity Pro 10-Bit, TrackIR 4 Pro, WD Black 1.5TB, WD Black 640GB, Samsung 850 500GB, My Book 4TB
#3579616 - 05/25/12 03:33 PM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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It's win7 64 bit home premium oem
I'm running seatools for DOS at the moment in the hope that I'll be able to repair the HDD enough to boot it to create a restore disk with the Toshiba tool provided. The one they want to charge me 30 quid for. Fingers crossed.

Last edited by Bokononist; 05/25/12 03:38 PM.

"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3579839 - 05/25/12 08:34 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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Originally Posted By: Bokononist
It's win7 64 bit home premium oem
I'm running seatools for DOS at the moment in the hope that I'll be able to repair the HDD enough to boot it to create a restore disk with the Toshiba tool provided. The one they want to charge me 30 quid for. Fingers crossed.


repair it enough to get into windows and get your License Key,
http://pcsupport.about.com/od/productkeysactivation/ht/windows-7-key.htm


replacement key from MS is only $10.
http://pcsupport.about.com/od/osproductkeys/ht/windows-product-key-replacement.htm


HAF922, Corsair RM850, ASRock Fata1ity 990FX Pro,
Modified Corsair H100, AMD FX8350 @ 5.31GHz, 16GB G.SKILL@DDR2133,
2x R7970 Lightnings, +1 HD7950 @ 1.1/6.0GHz, Creative XFi Fata1ity Platinum Champ.,
3x ASUS VS248HP + Hanns�G HZ201HPB + Acer AL2002 (5760x1080+1600x900+1680x1050), Oculus Rift CV
CH Fighterstick, Pro Throt., Pro Pedals, TM Warthog & MFDs, Fanatec CSR Wheel/Shifter, Elite Pedals
Intensity Pro 10-Bit, TrackIR 4 Pro, WD Black 1.5TB, WD Black 640GB, Samsung 850 500GB, My Book 4TB
#3582917 - 05/30/12 07:57 PM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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Originally Posted By: SkateZilla
buy a internal hdd for the laptop, then a enclosure/converter to try and access the old one with file recovery tools for any files you want to recover.


I've bought a hotswappable HDD 'Icybox' for £22, it takes 2.5" and 3.5" hard disks and has both Esata and usb 2.0 connectors. Could have bought one with USB 3.0 but as I have an Esata port on my case I didn't think is was worth the extra money. Working like a charm. As soon as i booted my machine with the offending drive it gave the 'one of your drives needs to be checked for consistancy' message and automatically ran chkdsk. Never thought I'd ever be pleased to see that message!. Anyway I didn't see the results of that one as by the time I came back into the room it had booted intp windows, so I'm now running another checkdisk from within windows with the 'Scan and attempt to repair bad sectors' option ticked. Fingers crossed. Regardless of the result I have the feeling I'm going to get my moneys worth out of the HDD dock. Thanks for the tip.
Boko.


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3582924 - 05/30/12 08:03 PM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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Start, Event Viewer, Windows Logs, Applications, Look for Chkdsk.
or open Admin CMD box CHKDSK x: /F > x:\CHKDISKLOG.TXT (X: Problem Drive Letter).
that should have data regarding the disk scans.

not sure if PEI environment scans are logged though.

Last edited by SkateZilla; 05/30/12 08:07 PM.

HAF922, Corsair RM850, ASRock Fata1ity 990FX Pro,
Modified Corsair H100, AMD FX8350 @ 5.31GHz, 16GB G.SKILL@DDR2133,
2x R7970 Lightnings, +1 HD7950 @ 1.1/6.0GHz, Creative XFi Fata1ity Platinum Champ.,
3x ASUS VS248HP + Hanns�G HZ201HPB + Acer AL2002 (5760x1080+1600x900+1680x1050), Oculus Rift CV
CH Fighterstick, Pro Throt., Pro Pedals, TM Warthog & MFDs, Fanatec CSR Wheel/Shifter, Elite Pedals
Intensity Pro 10-Bit, TrackIR 4 Pro, WD Black 1.5TB, WD Black 640GB, Samsung 850 500GB, My Book 4TB
#3583027 - 05/30/12 11:37 PM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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Aha! It worked. After a hairy moment where the laptop wouldn't power on at all(dead battery!) It booted up first time. Just creating the recovery media now so that I can restore to a new drive if necessary. Crystaldiskinfo reports 3 'current sectors pending'. Thats what happened with my Spinpoint F3 recently, only with mine they were increasing almost daily. Maybe this one could be okay for a while?


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy

#3583054 - 05/31/12 12:49 AM Re: Laptop won't boot into Windows. [Re: Bokononist]  
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well, if the MBR and some other files get put on a corrupted sector, or the sector goes bad (bad shutdown), then windows or windows setup has a fit, the drive is prolly not gonna pass an extensive fitness test. A Surge or Jolt (ie Slamming the Lid) can cause the Secotrs it wrote the MBR and boot files on to go bad.), as closing the lid usually either shuts it down or puts in sleep mode.

recover the windows license using the programs I linked Above, print it and put it somewhere safe.

even the recovery CDs/Partitions will ask you for the license key.


HAF922, Corsair RM850, ASRock Fata1ity 990FX Pro,
Modified Corsair H100, AMD FX8350 @ 5.31GHz, 16GB G.SKILL@DDR2133,
2x R7970 Lightnings, +1 HD7950 @ 1.1/6.0GHz, Creative XFi Fata1ity Platinum Champ.,
3x ASUS VS248HP + Hanns�G HZ201HPB + Acer AL2002 (5760x1080+1600x900+1680x1050), Oculus Rift CV
CH Fighterstick, Pro Throt., Pro Pedals, TM Warthog & MFDs, Fanatec CSR Wheel/Shifter, Elite Pedals
Intensity Pro 10-Bit, TrackIR 4 Pro, WD Black 1.5TB, WD Black 640GB, Samsung 850 500GB, My Book 4TB
#3586998 - 06/06/12 08:38 AM Re: Laptop won't boot into Windows. [Re: SkateZilla]  
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Originally Posted By: SkateZilla

recover the windows license using the programs I linked Above, print it and put it somewhere safe.


Done, cheers Skate.


"Tiger got to hunt, bird got to fly; Man got to sit and wonder, 'Why, why, why?' Tiger got to sleep, bird got to land; Man got to tell himself he understand." - A calypso.

i5 2500K@4.5Ghz | MSI P67A-GD53 | 8G DDR3 Corsair@1600 | Gainward GLH 460x2 SLI oc | Seagate Barracuda 1TB HDD | Antec Truepower New 750W PSU | Win 7 64bit | Black Widow HOTAS | Freetrack 2.2/PS3 eyetoy


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