Forums » Technology » Hardware & Software - PC » USB ports not working? Active Topics You are not logged in. [Log In] [Register User]
Page 1 of 4 1 2 3 4 >
Topic Options
Rate This Topic
Hop to:
#3567524 - 05/04/12 06:56 PM USB ports not working?
Flogger23m Offline
Senior Member

Registered: 12/06/02
Posts: 2744
Loc: California
Last night I installed my old components into a new Corsair 550D case. Everything seems to work aside from the two front USBs on the new case. My motherboard is an ASUS M3N78Pro and does not support USB 3 (or at least I doubt it), so I used the USB3 to USB2 converter provided with the case.

However, whenever I insert a USB device Windows says the device can not be recognized. This makes me think the USB 3 to 2 converter is not working and the USB 3s on the front of the case are... or else I would not have even gotten the notification in Windows, correct?

Or does it sound like the front panel USBs are not working? Any input would be appreciated.


Top
#3567540 - 05/04/12 07:20 PM Re: USB ports not working? [Re: Flogger23m]
speedbump Offline
Hotshot

Registered: 11/23/05
Posts: 6485
Loc: Edgewood TX
When I built my last computer, I hooked up the front case ports, which are USB 2 to the extra USB 3 header. They did not work then. So there is some physical difference between a USB 3 and 2 port. I went back and hooked them up to the USB 2 header and they started working.

So if the ports are USB 3 and you try to hook them up to a USB 2 header, I imagine the same thing would happen.
_________________________
MSI P55-GD65 with i5-750 @ 4.0Ghz vcore 1.4
Xigmatek Balder HS/2 120mm fans, Antec EW PSU EA750 750W
PNY 16Gb DDR3 1333
One Samsung 840 250GB SSD, one 750Gb WD Black, two 1.5Tb LP Seagates
Gigabyte GTX 460 1Gb OC to within an inch of it's life
Lite-On 24X DVD burner, LG 12X Blu-Ray burner
COOLER MASTER Storm Scout
Win 7 Pro 64
Lots of fans spinning with little LED lights blinking

www.razzledazzleart.com

http://texascbx.blogspot.com/





Top

#3567544 - 05/04/12 07:25 PM Re: USB ports not working? [Re: Flogger23m]
Bob Church Offline
Member

Registered: 08/03/00
Posts: 301
Loc: USA
Hi Flogger23m,

I ran into the same problem so I orderered another one. It seemed DOA too, which seemed a little coincidental. After some digging and reading the specifications, the problem turned out to be that the USB 3.0 adapters require a PCIe 2.something slot, 2.1 I think slot. The motherboard I was using only had PCIe 1.something in it.

Anyway, it's worth a check. It's a real mystery when you first run into it.

Best regards,

- Bob

The StickWorks
http://www.stickworks.com

Top
#3567552 - 05/04/12 07:55 PM Re: USB ports not working? [Re: Flogger23m]
Flogger23m Offline
Senior Member

Registered: 12/06/02
Posts: 2744
Loc: California
I unplugged the converter and plugged it into another USB slot on my motherboard. Originally it was the top blue one, now I plugged it into the middle one:



Whereas last time I got a compatibility error this time I get nothing.

As for PCI I have the following:

1 x PCIe x16 (Support PCIe 2.0 / 1.0 Architecture )
2 x PCIe x1
3 x PCI 2.2

Top
#3567572 - 05/04/12 08:51 PM Re: USB ports not working? [Re: Flogger23m]
The Nephilim Offline
S3D GuRu
Senior Member

Registered: 01/26/02
Posts: 4033
Loc: 3rd Stone from the Sun !!
OK I just checked the Manual the first Blue Port is a COMM port the Red one is a 1394 Port ad the next 3 are the USB ports that is problly why it does NOT work you are plugged in the wrong port..

Try One of the Last 3 blue ports after the red one..if it does not work still you may have screwed something up by plugging into the other 2 ports????


Edited by The Nephilim (05/04/12 08:51 PM)
_________________________
Intel i5 3570K @ 4.50ghz / Corsair XMS 8gb / CM Hyper 212+ Heatsink & DualFan / Asus P8Z68-V Gen3 Mobo / 2- Evga 660GTX's SLI / RocketFish SC 7.1 / 3 Acer 1261P's / 3 - 45" Screens w/Screen Goo / nVidia 3D vision / Win7 64bit OS / ThrustMaster Cougar HOTAS w/CH Rudder Pedals / Cougar MFD's / CM HAF 932 Full Tower / Boatload of Joy

Top
#3567587 - 05/04/12 09:30 PM Re: USB ports not working? [Re: The Nephilim]
Flogger23m Offline
Senior Member

Registered: 12/06/02
Posts: 2744
Loc: California
Originally Posted By: The Nephilim
OK I just checked the Manual the first Blue Port is a COMM port the Red one is a 1394 Port ad the next 3 are the USB ports that is problly why it does NOT work you are plugged in the wrong port..

Try One of the Last 3 blue ports after the red one..if it does not work still you may have screwed something up by plugging into the other 2 ports????


Sorry if I was not clear, but I tried the top two blue ports (not the light blue/red one above them). I still have 1 slot to try... the top blue/USB one was what I had used for over 3 years so I am not sure why that would stop working all of a sudden.

I'll try the bottom one. Other than that I think I might need to try a new converter.

Top
#3567589 - 05/04/12 09:33 PM Re: USB ports not working? [Re: Flogger23m]
The Nephilim Offline
S3D GuRu
Senior Member

Registered: 01/26/02
Posts: 4033
Loc: 3rd Stone from the Sun !!
what converter are you talking about??
_________________________
Intel i5 3570K @ 4.50ghz / Corsair XMS 8gb / CM Hyper 212+ Heatsink & DualFan / Asus P8Z68-V Gen3 Mobo / 2- Evga 660GTX's SLI / RocketFish SC 7.1 / 3 Acer 1261P's / 3 - 45" Screens w/Screen Goo / nVidia 3D vision / Win7 64bit OS / ThrustMaster Cougar HOTAS w/CH Rudder Pedals / Cougar MFD's / CM HAF 932 Full Tower / Boatload of Joy

Top
#3567609 - 05/04/12 10:24 PM Re: USB ports not working? [Re: Flogger23m]
SkateZilla Online   tunes
Skate Zilla HD Studios
Veteran

Registered: 11/24/04
Posts: 12322
Loc: Virginia Beach, VA
USB3 Headers should have 19 Pins *(20-1), USB2 headers have 9 (10-1).

they should not be going into each other's slots.
_________________________
Skate Zilla
William B.

HAF922, 700W OCZ, ASRock Fata1ity 990FX Pro,
Corsair H100,AMD FX8350 @ 5.15GHz, 16GB G.SKILL Sniper@DDR2133,
Sapphire DualX HD7950-OC@1.1 GHz Core/6GHz Mem, Creative XFi Fata1ity Platinum Champ.,
ASUS VS248HP 24" LEDx3, 5760x1080(6048x), Turtle Beach Earforce, RCA 5.1 Surround
CH Fighterstick, Pro Throttle, Pro Pedals, Saitek EclipseII
IntensityPro 10-Bit, Kinect For Windows, TrackIR 4 Pro
WD 1.5TB Black SATA3, SG 1TB SATA2, 2x SG 500GB SATA2, 1x SG Ext. 1TB USB3

Top
#3567623 - 05/04/12 11:14 PM Re: USB ports not working? [Re: The Nephilim]
Flogger23m Offline
Senior Member

Registered: 12/06/02
Posts: 2744
Loc: California
Originally Posted By: The Nephilim
what converter are you talking about??




On the left. Tried it in the final (most bottom slot) and I get the same not recognized error as the top one.

This is the error:


Top
#3567992 - 05/05/12 07:17 PM Re: USB ports not working? [Re: Flogger23m]
The Nephilim Offline
S3D GuRu
Senior Member

Registered: 01/26/02
Posts: 4033
Loc: 3rd Stone from the Sun !!
perhaps the plug is defective?? is that the plug for the case???
_________________________
Intel i5 3570K @ 4.50ghz / Corsair XMS 8gb / CM Hyper 212+ Heatsink & DualFan / Asus P8Z68-V Gen3 Mobo / 2- Evga 660GTX's SLI / RocketFish SC 7.1 / 3 Acer 1261P's / 3 - 45" Screens w/Screen Goo / nVidia 3D vision / Win7 64bit OS / ThrustMaster Cougar HOTAS w/CH Rudder Pedals / Cougar MFD's / CM HAF 932 Full Tower / Boatload of Joy

Top
Page 1 of 4 1 2 3 4 >
Topic Options
Rate This Topic
Hop to:

Moderator:  RacerGT 
 

Forum Use Agreement | Privacy Statement
Copyright 1997-2013, SimHQ Inc. All Rights Reserved.