I agree, it was a bit mean, but then that's karma for using a pre-render for those landscape overfly shots in the vid
More OT: SimHQ don't do the infraction games, and no-one comes back from a perma-ban. The easiest way to get turfed forever is to forget that the rules that apply to members also apply to the developers. You can 'criticize but not libel' and it's amazing how many gravestones are marked forgetting that.
As for poor BlackSix, I am mixed between feeling sorry for him vs thinking that if it's his job then that's not an ideal way to handle things. The language/culture barrier is probably making things worse, as per usual too.