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#3507062 - 01/30/12 07:22 AM
First BSOD ever!
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Senior Member
Registered: 11/29/06
Posts: 3015
Loc: England, UK
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I've had this laptop now for roughly 2 years and 4 months and have NEVER, until now, had a blue screen/reboot.
I was just in my Yahoo! e-mail account and I hit the empty trash button and it seemed to happen then, might just have been a pure coincidence. I got a blue screen and it said something about it was shutting down the computer to try and prevent any data deletion. I think it said something about the cause being 'net32.dll' or 'netw32.dll' or something?
Anyhow, luckily just a few seconds before I had in fact saved what I was doing. The computer restarted, blah, blah, and I went back to what I was doing. I just did a Windows Update out of a bit of a panic.
I haven't had the dreaded BSOD for years, and never once before with Windows 7, and I've done what I was doing at the time of the crash a thousand times before. I just wondered if there was anything possibly to worry about? I'm hoping this was just a freakish one-off, but I have that piece of doubt in my mind now... you know how it is.
Thanks for any replies.
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#3507097 - 01/30/12 08:12 AM
Re: First BSOD ever!
[Re: Flyboy]
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Skate Zilla HD Studios
Hotshot
Registered: 11/24/04
Posts: 8120
Loc: Virginia Beach, VA
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post mini-dump file if you can, but.... net32.dll is part of the .net system....
_________________________
Skate Zilla
Chevron 11 (Born Feb. 2012) Cooler Master HAF 922(Mesh Side), 700W OCZ, Windows 7 Pro, Windows 8 Beta ASRock Fatal1ty 990FX Pro, Corsair H100 Water Cooled AMD FX-8120@4.0 GHz, 16GB G.SKILL Sniper @ DDR1600, WD 1.5TB Black Sapphire RadeonHD 7950@1.0 GHz Core/6GHz Mem., ASUS VS248H-P 24" LED x 3, 5760 x 1080 Eyefinity, Creative XFi Fata1ity Platinum Champion, Intensity Pro 10-Bit HDMI Video Recording, Ceton InfiniTV 4 PCIe
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#3507196 - 01/30/12 10:07 AM
Re: First BSOD ever!
[Re: Flyboy]
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Senior Member
Registered: 11/29/06
Posts: 3015
Loc: England, UK
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Where is the mini-dump saved? So if it was the net32.dll, it should be nothing to worry about?
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#3507207 - 01/30/12 10:15 AM
Re: First BSOD ever!
[Re: Flyboy]
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Skate Zilla HD Studios
Hotshot
Registered: 11/24/04
Posts: 8120
Loc: Virginia Beach, VA
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Windows 7 is: C:\Windows\Minidump\xxxxxxxxxxxx.dmp
the feature has to be configured to save the .dmp files. so if they arent there, then the feature hasnt been enabled.
_________________________
Skate Zilla
Chevron 11 (Born Feb. 2012) Cooler Master HAF 922(Mesh Side), 700W OCZ, Windows 7 Pro, Windows 8 Beta ASRock Fatal1ty 990FX Pro, Corsair H100 Water Cooled AMD FX-8120@4.0 GHz, 16GB G.SKILL Sniper @ DDR1600, WD 1.5TB Black Sapphire RadeonHD 7950@1.0 GHz Core/6GHz Mem., ASUS VS248H-P 24" LED x 3, 5760 x 1080 Eyefinity, Creative XFi Fata1ity Platinum Champion, Intensity Pro 10-Bit HDMI Video Recording, Ceton InfiniTV 4 PCIe
Skate Zilla HD Studios On Facebook
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#3507236 - 01/30/12 11:04 AM
Re: First BSOD ever!
[Re: Flyboy]
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Member
Registered: 04/29/04
Posts: 1276
Loc: NC, USA
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Nice little app to analyze Windows crash dumps: http://www.resplendence.com/whocrashed
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"Hello. It's me, Jesus. I'm calling you from The Matrix."
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#3507817 - 01/31/12 04:37 AM
Re: First BSOD ever!
[Re: Flyboy]
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Senior Member
Registered: 11/29/06
Posts: 3015
Loc: England, UK
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SkateZilla - Thanks for pointing me where to look. Bib4Tuna - Thanks for suggesting that 'WhoCrashed' program. I downloaded and installed that 'WhoCrashed' program and let it analyze my crash dump. The crash was actually caused by the 'netw5v32.sys' file, an Intel Wireless WiFi Link Driver. Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 30/01/2012 14:45:44 GMT your computer crashed crash dump file: C:\Windows\Minidump\013012-30966-01.dmp This was probably caused by the following module: netw5v32.sys (netw5v32+0x6BD54) Bugcheck code: 0xD1 (0x64, 0x2, 0x0, 0xFFFFFFFF926A0D54) Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL file path: C:\Windows\system32\drivers\netw5v32.sys product: Intel® Wireless WiFi Link Adapter company: Intel Corporation description: Intel® Wireless WiFi Link Driver Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netw5v32.sys (Intel® Wireless WiFi Link Driver, Intel Corporation). Google query: netw5v32.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Mon 30/01/2012 14:45:44 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: netw5v32.sys (netw5v32+0x6BD54) Bugcheck code: 0xD1 (0x64, 0x2, 0x0, 0xFFFFFFFF926A0D54) Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL file path: C:\Windows\system32\drivers\netw5v32.sys product: Intel® Wireless WiFi Link Adapter company: Intel Corporation description: Intel® Wireless WiFi Link Driver Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netw5v32.sys (Intel® Wireless WiFi Link Driver, Intel Corporation). Google query: netw5v32.sys Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL So I don't think there is too much here to worry about. I'm pleased that it was only my Wi-Fi Driver and I didn't lose anything. Obviously if it happens again then I'll look into upgrading the driver or whatever, but for now I'll leave it as this has only happened once in over 2 years. Thanks guys!
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