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#3498624 - 01/19/12 03:10 PM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
JAMF Frugalite & P-38 fan Senior Member Registered: 05/29/10 Posts: 2779 Loc: The Netherlands	http://support.gateway.com/s/PC/FX/FX6800/FX6800nv.shtml No new files or details of recent development showing. Maybe some info can be found in these threads: http://www.tomshardware.com/forum/256374-30-ddr3-gateway-6800-helpppp http://www.tomshardware.com/forum/257928-30-gateway-6800-bios-update-gateway-unsupported What is the state of your Vista? All service packed and continually kept up to date?
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#3498813 - 01/19/12 06:26 PM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
LASALLE Junior Member Registered: 08/02/08 Posts: 59	"MSCONFIG.EXE-->Boot-->Advanced options: disable checkbox maximum memory. Then, reboot computer and see. That probably is not it but something to rule out." -------------------------------------- I think that did it!(?) Thanks much to you and all who gave suggestions. System Information: Instlled Physical Memory RAM 9GB Total Physical Memory 8.99 GB Task Manager: Physical Memory (MB) Total 9206 Does this mean I'm now using all 9 gb and all three channels? Edited by LASALLE (01/19/12 06:29 PM)
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#3499286 - 01/20/12 07:50 AM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
Jedi Master Entil'zha Big Kahuna Registered: 02/15/00 Posts: 33095 Loc: Space Coast, USA	Windows will never say it has or is using more memory than it actually is. Sometimes the reverse can be true, though. The Jedi Master _________________________ Back off, man. I'm a scientist.
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#3499354 - 01/20/12 09:01 AM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
SkateZilla Skate Zilla HD Studios Hotshot Registered: 11/24/04 Posts: 8120 Loc: Virginia Beach, VA	yeah, your OS sees and can utilize all 9GB. _________________________ Skate Zilla Chevron 11 (Born Feb. 2012) Cooler Master HAF 922(Mesh Side), 700W OCZ, Windows 7 Pro, Windows 8 Beta ASRock Fatal1ty 990FX Pro, Corsair H100 Water Cooled AMD FX-8120@4.0 GHz, 16GB G.SKILL Sniper @ DDR1600, WD 1.5TB Black Sapphire RadeonHD 7950@1.0 GHz Core/6GHz Mem., ASUS VS248H-P 24" LED x 3, 5760 x 1080 Eyefinity, Creative XFi Fata1ity Platinum Champion, Intensity Pro 10-Bit HDMI Video Recording, Ceton InfiniTV 4 PCIe Skate Zilla HD Studios On Facebook
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#3499519 - 01/20/12 11:25 AM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: Matt]
JAMF Frugalite & P-38 fan Senior Member Registered: 05/29/10 Posts: 2779 Loc: The Netherlands	Originally Posted By: Matt Just to be sure: MSCONFIG.EXE-->Boot-->Advanced options: disable checkbox maximum memory. Then, reboot computer and see. That probably is not it but something to rule out.
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#3499530 - 01/20/12 11:34 AM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
SkateZilla Skate Zilla HD Studios Hotshot Registered: 11/24/04 Posts: 8120 Loc: Virginia Beach, VA	so who set that setting in the first place?? Gateway or Best buy... Edited by SkateZilla (01/20/12 11:35 AM) _________________________ Skate Zilla Chevron 11 (Born Feb. 2012) Cooler Master HAF 922(Mesh Side), 700W OCZ, Windows 7 Pro, Windows 8 Beta ASRock Fatal1ty 990FX Pro, Corsair H100 Water Cooled AMD FX-8120@4.0 GHz, 16GB G.SKILL Sniper @ DDR1600, WD 1.5TB Black Sapphire RadeonHD 7950@1.0 GHz Core/6GHz Mem., ASUS VS248H-P 24" LED x 3, 5760 x 1080 Eyefinity, Creative XFi Fata1ity Platinum Champion, Intensity Pro 10-Bit HDMI Video Recording, Ceton InfiniTV 4 PCIe Skate Zilla HD Studios On Facebook
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#3499915 - 01/20/12 06:57 PM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
LASALLE Junior Member Registered: 08/02/08 Posts: 59	I don't know. I had a hard drive crash and the entire program set up had to reloaded by Best Buy. There must have been some adjustment to the original set up as one program I could not run before ran when I got the computer back. And the Control Panel Welcome Center screen has the name "DELL" in the upper right hand corner. So I'm tempted think it was Best Buy as I did not see any problem like mine in any discussion I read about for this unit. The computer had the ability to increase RAM. There was no mention of having to uncheck a box in order to increase RAM.
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#3500538 - 01/21/12 02:31 PM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
SkateZilla Skate Zilla HD Studios Hotshot Registered: 11/24/04 Posts: 8120 Loc: Virginia Beach, VA	yeah because they just used a dell OEM disk to re-install windows.. laziness... _________________________ Skate Zilla Chevron 11 (Born Feb. 2012) Cooler Master HAF 922(Mesh Side), 700W OCZ, Windows 7 Pro, Windows 8 Beta ASRock Fatal1ty 990FX Pro, Corsair H100 Water Cooled AMD FX-8120@4.0 GHz, 16GB G.SKILL Sniper @ DDR1600, WD 1.5TB Black Sapphire RadeonHD 7950@1.0 GHz Core/6GHz Mem., ASUS VS248H-P 24" LED x 3, 5760 x 1080 Eyefinity, Creative XFi Fata1ity Platinum Champion, Intensity Pro 10-Bit HDMI Video Recording, Ceton InfiniTV 4 PCIe Skate Zilla HD Studios On Facebook
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#3500665 - 01/21/12 05:07 PM Re: Installed Physical Memory Not Equal to Total Physical Memory [Re: LASALLE]
LASALLE Junior Member Registered: 08/02/08 Posts: 59	It may not had been laziness. I have no idea how or why but the video card driver could not be updated on that unit. ATI confirmed that to me. I needed an updated video card driver to run the program I said in the earlier post would not run. When the hard drive went, I told the Best Buy tech my problem and he told me he'd take care of it. When I got the computer back the program ran. So something changed. The fact that the program ran may have something to do with the installation of a Dell software component(s). ATI said the driver problem was specific to whatever Gateway did in setting up the computer. It's all a bit confusing at times.
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