Yeah exactly, while MS and EA figure out who has the problem, MS lets their customer suffer, the customers who just saw the FIFA12 demo advertised on their XBL dashboard and installed it from XBL and just followed the directions requiring linking to EA...

If MS doesn't think the hack is via XBL and instead via EA, then least they could do is quit presenting their XBL customers with the hacked EA products and quit allowing those products to be linked to their XBL accounts.

Right now they do nothing to acknowledge the problem other than offer to lock the account for weeks to investigate... thankfully the MS XBL support guy who helped me was awesome and restored the XBL points the hacker stole and worked with me until we were able to lock the hacker out and let me take my account back, but I have a feeling this was an exception and most other XBL customers get stuck with the weeks of no XBL even though they paid for it, or they have to start their XBL account from scratch with a new tag which is piss poor support from MS IMHO, at least Sony eventually admitted their PSN security problems and provided some customer compensations :-)

its all Peggy's fault....

hehe thankfully the support person I got was not that bearded Peggy, he was actually awesome :P

hhahaha

http://www.tomsguide.com/us/sony-psn-lawsuit-do-not-sue-class-action,news-13613.html

State and Federal consumer protection laws super-cede this crap.

Didn't people made a huge cry when sony did the same ?

Microsoft's XBL hacking keystone cop impersonation continues, maybe now with the EULA protection they don't give a damn:
http://www.destructoid.com/xbox-live-account-hacked-microsoft-is-there-to-not-help--219144.phtml

Good to know my experience wasn't unusual, but hard to believe that they still haven't found a better way to handle it and don't care that the XBL brand is losing it's gold tint, the only way to be safe is to make sure you don't have a valid credit card or paypal linked to your XBL account, maybe someday MS will put in some sort of check when someone uses your XBL account to move it to russia or to purchase family accounts or hundreds of dollars of points...

Ironically enough I was one of those affected by the PSN security breach but never actually had anything stolen, unlike my XBL account from this hack.