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#3419927 - 10/27/11 05:46 PM Any TM Cougar MFD troubleshooting tips?
- Ice Offline
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Registered: 06/23/05
Posts: 8679
Loc: Philippines / North East UK
I just plugged in my gear tonight for a flight and noticed my left MFD isn't working. After a few unplug/re-plug, it still doesn't work. The right one works just fine.

My MFDs are screwed onto my front console dash, and all my gear (TIR, TM Warthog, Saitek pedals, MFDs) go into a powered USB port so it's just one USB from the port itself to my PC.

Any way to try to fix this, or should I just go straight to TM support?
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- Ice


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#3419956 - 10/27/11 06:15 PM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
Wrecking Crew Offline
Smooth Operator
Senior Member

Registered: 03/04/07
Posts: 4131
Loc: Colorado
I had the same problem and initiated a support request.

Before I heard back I calibrated my Warthog, including the microswitch - the MFCD problem went right away and no issues with them since.

And the microswitch worked a lot better, too smile

WC
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#3420214 - 10/28/11 06:30 AM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
- Ice Offline
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Registered: 06/23/05
Posts: 8679
Loc: Philippines / North East UK
So, how did you "calibrate" the microswitch exactly?
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#3420238 - 10/28/11 07:43 AM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
Bluedeath Offline
BS 62 "Pegasus" CAG
Member

Registered: 01/12/11
Posts: 592
Maybe warthog has some de-bouncer in the software? i would suggest not to put too much stuff in the same hub is not only a power issue you have to consider the bandwidth too, USB hubs usually set themselves to the bandwidth/speed of the less hungry devices so all other devices have to adapt try to plug them in different ports.
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#3420298 - 10/28/11 09:42 AM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
- Ice Offline
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Registered: 06/23/05
Posts: 8679
Loc: Philippines / North East UK
Really? Been using this powered USB for over a year now, and the MFDs were on it as well since they arrived around January this year. No problems until this one.

I'll try plugging the errant MFD straight to the PC to see if that works.
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#3420442 - 10/28/11 01:11 PM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
Wrecking Crew Offline
Smooth Operator
Senior Member

Registered: 03/04/07
Posts: 4131
Loc: Colorado
I just used the Windows Control Panel link to the Warthog for the calibration.

Also, I have two 'flight decks' - for my two Warthogs and MFCDs and KB and mouse - both decks have a powered 7-port hub and all of these devices are plugged into them - no issues.

WC

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#3423785 - 11/02/11 10:14 AM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
coolts Offline
Member

Registered: 03/11/09
Posts: 218
Loc: Bristol, England
Ice - try connecting direct to your PC. That will rule out your hub as an issue.

If that fails, uninstall the driver, (rt-click in device mamanger), reboot and let windows re-install.
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i5 3570 o/cd @ 4.6 ghz | Asus Maximus Gene V | 16gb DDR3|Geforce GTX670|Crucial 256gb M4 SSD | PSU ANTEC TP650GB |27 & 2 x 24 Dell monitors w/softTH | TrackIR 5| HOTAS WARTHOG (SERIAL 0273)| CH PRO Pedals USB (Cheers Conuk for them) |2 x Cougar MFDs and a partridge in a pear tree

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#3423821 - 11/02/11 11:35 AM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
Bluedeath Offline
BS 62 "Pegasus" CAG
Member

Registered: 01/12/11
Posts: 592
I used the Cougar MFD without drivers, about my statement "normally" bandwidth using an hub is not a big deal, as long as all devices are the same USB revision, otherwise the faster ones will have to adapt to slower ones speed, I had this kind of problems a lot in the past especially with HDDs connected on the same hub where USB1.0 devices were connected.
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"When you plan revenge best dig two graves" Confucius
"They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety" Benjamin Franklin

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#3423922 - 11/02/11 02:10 PM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
- Ice Offline
Hotshot

Registered: 06/23/05
Posts: 8679
Loc: Philippines / North East UK
Nope, still no luck on a straight-to-PC plug. And I've also re-formatted and reinstalled a clean copy of Win7. No joy, but the right MFD works straight away, even through the USB hub.

Emailing TM Support now.
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#3424051 - 11/02/11 04:56 PM Re: Any TM Cougar MFD troubleshooting tips? [Re: - Ice]
kylania Offline
Member

Registered: 10/30/10
Posts: 102
Mine keep turning off then back on again. It's usually the right one, but occasionally the left. Very rarely they'll shut off and not come back on again. Very annoying. No errors show up anywhere though.

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