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#3295938 - 05/15/11 09:50 PM
What are your thoughts on this?
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Lifer
Registered: 09/29/00
Posts: 21705
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A friend has a home built PC that was just completed a couple weeks ago. Ran fine during burn in over 4 days. Then he booted it up and no display was showing, just a black screen. Nothing was added drivers-wise. He shut it down, checked all the connections inside and out and everything was okay. Now it runs okay for a few minutes, then goes to a black screen. No, the power profile isn't blanking the screen. Sometimes it does it after the first boot of the day. Then he started getting small squares and corrupted images on the screen. Then it would behave okay the next time. Then the screen would be blank and require 2-3 reboots to finally display correctly. He was also getting 2 BSODs dealing with "atipmdag.sys" and another with "Stop 0x00000116". Several of the solutions suggested have been tried including flushing all the video drivers, resetting the video card and ram. It is not overclocked and the BIOS has been reset to default settings. The real oddity is, it never has a problem with it running in safe mode. Could it be some sort of hardware problem that works okay in safe mode? I thought you could always rule out hardware if it behaved in safe mode?
System specs
i7-2600K
Asus P8P67 (v3.0)
XFX 9650 video card
8GB DDR3 1600 RAM
WD HDD
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#3295949 - 05/15/11 10:15 PM
Re: What are your thoughts on this?
[Re: guod]
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Skate Zilla HD Studios
Veteran
Registered: 11/24/04
Posts: 12353
Loc: Virginia Beach, VA
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I had the same issue with my brother's system. It would power on, but no post. Light pressure on the card would allow the system to post but as soon as pressure was removed the screen would flicker, scramble and go off, if the screen stayed on, games would crash, video's would crash, etc.
Try Booting the System while holding the Video Card up (Put your finger on the Heatsink and push it Upwards gently, like your trying to support the wieght of the card so the Slot doesnt have too.).
My bother's system still has this issue with his XFX Card, the heatsink Shroud is loose or the PCB is Warped to where the heatsink shroud isnt where its supposed to be at one end, the fix i came up with until i get time and $$ to RMA it was to wrap rubber bands around the shroud to hold the shroud to the PCB.
Running Safemode doesnt load the Drivers for the ATi Card, it runs "Standard VGA", Loading ATI's Drivers allows the "Device Recovery" drivers to work and the driver's will blue screen out eventually.
Edited by SkateZilla (05/15/11 10:27 PM)
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#3296359 - 05/16/11 12:56 PM
Re: What are your thoughts on this?
[Re: guod]
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Senior Member
Registered: 06/06/01
Posts: 3962
Loc: Dallas, TX
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I would suspect the video card has taken a dump. Bad memory, or heat issue. Did he pull it out and reseat the card by chance?
Small squares/screen corruption has always been bad VidCard memory in the past...
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Life is hard.
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#3296412 - 05/16/11 01:42 PM
Re: What are your thoughts on this?
[Re: guod]
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Hotshot
Registered: 10/13/99
Posts: 5085
Loc: Ohio USA
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After doing a search, I find a lot of "solutions" -- meaning that there are a lot of possible causes. For example, drivers, registry entries, conflicts, Windows OS issues due to various installs corrupting the registry or other. One check -- can it run 3D games and 3D benchmarks (like Heaven 2.5) in Safe Mode with good performance. Normal Windows 7 desktop is 3D. Safe mode is 2D. So, the benchmark test is a test of 3D. If 3D runs well in a benchmark, likely the card is OK. Of course, it could actually be a bad GPU card. Does the motherboard have an on-board GPU to try. Or, is there an old GPU laying around to put in and try. I use the AMD/ATI driver package UNINSTALL command plus manual mode to uninstall ALL AMD/ATI graphics and sound drivers (there are several). I think it also clears the registry (not sure). I find this works when using Windows Control Panel/Programs and Features does not work. I believe it uninstalls "everything" whereas Control Panel leaves stuff behind. After uninstall, I shut down the computer. Then, power on and install the drivers. Worst case. Format the hard drive and reinstall Windows 7 from scratch on a "clean" system. Reinstall all appropriate drivers (other than GPU), update DirectX (has it been updated manually?), install a 2D application or two. Is it working? If it is, install the AMD/ATI GPU driver package and try Heaven 2.5. Is it working? Since Heaven 2.5 will stress the GPU 100 percent, if it works for a long time and survives shutdown and restart, the GPU is probably OK. If working at this point, you may never have another problem -- and may never know what the problem was in the first place (a common result). If its not working, you may have a bad GPU card or other hardware issue. Just thoughts 
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Crossfire 2x Sapphire HD7970 OC - Eyefinity 5760x1200 24", 1xDell-U2410 H-IPS + 2xHP-ZR24w S-IPS, Ceton InfiniTV 4, Piledriver FX8350@4.6GHz w/Swiftech Water Cooling, 16GB GSKILL PC3 @1866, ASUS Sabertooth 990FX, OCZ Vertex 4 256GB SSD, 4x Seagate + Hitachi + 2x Sg Ext = 14TB, Lite-On DVD, OCZ ZX 850W PSU, CoolerMaster HAF922, TM Warthog HOTAS, TM T-Flight Stick X, TM Cougar+FSSB & CH Pedals, Saitek X52 Pro & Pro Combat Pedals, TrackIR5 w/TC Pro, Windows 8 Professional 64b
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#3296456 - 05/16/11 02:18 PM
Re: What are your thoughts on this?
[Re: Allen]
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Skate Zilla HD Studios
Veteran
Registered: 11/24/04
Posts: 12353
Loc: Virginia Beach, VA
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After doing a search, I find a lot of "solutions" -- meaning that there are a lot of possible causes. For example, drivers, registry entries, conflicts, Windows OS issues due to various installs corrupting the registry or other. One check -- can it run 3D games and 3D benchmarks (like Heaven 2.5) in Safe Mode with good performance. Normal Windows 7 desktop is 3D. Safe mode is 2D. So, the benchmark test is a test of 3D. If 3D runs well in a benchmark, likely the card is OK. Of course, it could actually be a bad GPU card. Does the motherboard have an on-board GPU to try. Or, is there an old GPU laying around to put in and try. I use the AMD/ATI driver package UNINSTALL command plus manual mode to uninstall ALL AMD/ATI graphics and sound drivers (there are several). I think it also clears the registry (not sure). I find this works when using Windows Control Panel/Programs and Features does not work. I believe it uninstalls "everything" whereas Control Panel leaves stuff behind. After uninstall, I shut down the computer. Then, power on and install the drivers. Worst case. Format the hard drive and reinstall Windows 7 from scratch on a "clean" system. Reinstall all appropriate drivers (other than GPU), update DirectX (has it been updated manually?), install a 2D application or two. Is it working? If it is, install the AMD/ATI GPU driver package and try Heaven 2.5. Is it working? Since Heaven 2.5 will stress the GPU 100 percent, if it works for a long time and survives shutdown and restart, the GPU is probably OK. If working at this point, you may never have another problem -- and may never know what the problem was in the first place (a common result). If its not working, you may have a bad GPU card or other hardware issue. Just thoughts I dont think its a Software issue, as he said it fails to post on power on, and it takes multiple attempts to get the system to Post. After it does post and get to windows, the faulting hardware could cause a Device Driver Recovery a few times before finally BlueScreening.
_________________________
Skate Zilla
William B.
HAF922, 700W OCZ, ASRock Fata1ity 990FX Pro,
Corsair H100,AMD FX8350 @ 5.15GHz, 16GB G.SKILL Sniper@DDR2133,
Sapphire DualX HD7950-OC@1.1 GHz Core/6GHz Mem, Creative XFi Fata1ity Platinum Champ.,
ASUS VS248HP 24" LEDx3, 5760x1080(6048x), Turtle Beach Earforce, RCA 5.1 Surround
CH Fighterstick, Pro Throttle, Pro Pedals, Saitek EclipseII
IntensityPro 10-Bit, Kinect For Windows, TrackIR 4 Pro
WD 1.5TB Black SATA3, SG 1TB SATA2, 2x SG 500GB SATA2, 1x SG Ext. 1TB USB3
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#3296523 - 05/16/11 03:31 PM
Re: What are your thoughts on this?
[Re: guod]
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Beat the Kobayashi Maru
Hotshot
Registered: 04/04/08
Posts: 9796
Loc: MS
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Sounds like the video card to me, does the mobo have video onboard he can try? Or another card?
Could be the power supply too small or faulty, but I don't think you'd get the squares and corrupted image for that. May be worth looking into though if the card checks out.
Check the card slot, there could be a bent contact or dust blocking one. Blow it out well, take a very close look into it. If there is more than one slot, try the other.
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#3296833 - 05/16/11 11:21 PM
Re: What are your thoughts on this?
[Re: guod]
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Lifer
Registered: 09/29/00
Posts: 21705
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Thanks everyone for your comments. Appreciate it.
Didn't know that it would allow Safe Mode to work but flake out in the normal bootup.
I'm sending him an old 3850 I have to test with. Then he can check if it is the card or, heaven forbid, the mobo PCIe slot.
To be continued.
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Sarà cura del moderatore, eventualmente, intraprendere azioni
tese ad imporre le poche e semplici regole necessarie ad una
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#3296919 - 05/17/11 04:51 AM
Re: What are your thoughts on this?
[Re: guod]
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Lifer
Registered: 01/02/01
Posts: 21273
Loc: Vienna, 2nd rock left.
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Definitly sounds like the vid card is bad.
For example, in safe mod the fans are usually full on (drivers not loaded) in normal mode the fans are controlled by the card driver and might cause a faulty card to overheat. So there are simple ways to explain why a safe mode working system is not necessarily not a hardware fault.
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#3297572 - 05/18/11 12:28 AM
Re: What are your thoughts on this?
[Re: guod]
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Lifer
Registered: 09/29/00
Posts: 21705
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Story update. He advised tonight that it is now acting weird in Safe Mode and he is seeing some image corruption in the BIOS (errr, UEFI).
_________________________
Sarà cura del moderatore, eventualmente, intraprendere azioni
tese ad imporre le poche e semplici regole necessarie ad una
"convivenza" serena e rispettosa per tutti.
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#3297718 - 05/18/11 08:47 AM
Re: What are your thoughts on this?
[Re: guod]
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Hotshot
Registered: 10/13/99
Posts: 5085
Loc: Ohio USA
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Story update. He advised tonight that it is now acting weird in Safe Mode and he is seeing some image corruption in the BIOS (errr, UEFI). Image corruption in BIOS indicates hardware -- usually. Probably the GPU (but long ago I had a bad MB give me an issue). Trying your HD3xxx and having it work would settle that. At least, it would for me. If your card works, I would consider it no further and RMA the GPU (right or wrong) -- then start worrying again if the new GPU did not work Had safe mode worked (or if your HD3xxx gives the same problems), I personally would have reinstalled Windows on a clean hard drive (two or three hours job to get to the point of re-checking the GPU). Then, made a decision what to do next.
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