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#2945388 - 01/23/10 01:33 AM Error #2, Connection to the Master Server Lost  
Joined: Jan 2010
Posts: 33
LS35A Offline
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LS35A  Offline
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Posts: 33
'Check your internet connection'.

Well, obviously my internet connection is fine.

I've had this game TWO HOURS and already I'm unable to play because of this ridiculous 'always login to play' scheme.

That patch can't come soon enough.....

Inline advert (2nd and 3rd post)

#2945392 - 01/23/10 01:38 AM Re: Error #2, Connection to the Master Server Lost [Re: LS35A]  
Joined: Feb 2009
Posts: 202
Hiccup Offline
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Hiccup  Offline
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Posts: 202
Othello, Wa. USA
I hear ya, but this is not the usual. Just bad timing.

#2945396 - 01/23/10 01:42 AM Re: Error #2, Connection to the Master Server Lost [Re: LS35A]  
Joined: May 2001
Posts: 1,093
Teddy Bär Offline
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Teddy Bär  Offline
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Joined: May 2001
Posts: 1,093
I feel your pain, I have buyers regret after just 4hrs of which only some 30 minutes was 'in' the game and about 10 minutes of actual flying.

Hopefully the 'offline patch' will be sooner rather than later.


Cheers,

Teddy Bär

One of the stupidest things in game design is the lack of uncertainty given to the player

"beatings will continue until morale improves" brought to you by Ubisoft DRM!
#2945403 - 01/23/10 01:49 AM Re: Error #2, Connection to the Master Server Lost [Re: Teddy Bär]  
Joined: Jan 2010
Posts: 33
LS35A Offline
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LS35A  Offline
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Joined: Jan 2010
Posts: 33
Originally Posted By: Teddy Bär
I feel your pain, I have buyers regret after just 4hrs of which only some 30 minutes was 'in' the game and about 10 minutes of actual flying.

Hopefully the 'offline patch' will be sooner rather than later.


Yeah, who would ever want to play a computer game at 7:00pm on a Friday night.

And here is a question: first thing the game does is tell me it's checked for updates and not found any. So how can it do that if the Master-server is not available? Are there two different servers?

This is SERIOUSLY pissing me off.

Last edited by LS35A; 01/23/10 02:07 AM.
#2945464 - 01/23/10 03:58 AM Re: Error #2, Connection to the Master Server Lost [Re: LS35A]  
Joined: Mar 2001
Posts: 1,914
JagerNeun Offline
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JagerNeun  Offline
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Joined: Mar 2001
Posts: 1,914
Shenandoah Valley, Virginia
I am experiencing the same problem.....It's heck to not even be able to play a game offline, because something is messed up....online.

#2945481 - 01/23/10 04:26 AM Re: Error #2, Connection to the Master Server Lost [Re: JagerNeun]  
Joined: Mar 2006
Posts: 22
Arrowhead Offline
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Arrowhead  Offline
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Joined: Mar 2006
Posts: 22
Toronto
Yeah, this is becoming unacceptable. They've got to do something to make sure this doesn't happen anymore.

#2945484 - 01/23/10 04:28 AM Re: Error #2, Connection to the Master Server Lost [Re: JagerNeun]  
Joined: Mar 2002
Posts: 2,065
TailFlamer Offline
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TailFlamer  Offline
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Joined: Mar 2002
Posts: 2,065
Clearwater, Fl. USA
Hi guys. I am sure this is very frustrating.
It is very rare and should be back up pretty soon, I imagine. At least the other few times it has been down, it wasn't for too long.

In the meantime you can play around with the Mission Editor or Objects Viewer.

Many hundreds of hours await you, so just hang loose for a bit and you will be in the air before you know it.

Serious Sam HD is also a good way to kill some time while waiting, attack


Scuderia Ferrari Marlboro
FIA Formula One World Championship
#2945502 - 01/23/10 04:59 AM Re: Error #2, Connection to the Master Server Lost [Re: TailFlamer]  
Joined: Feb 2008
Posts: 3,257
777 Studios - Jason Offline
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777 Studios - Jason  Offline
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Joined: Feb 2008
Posts: 3,257
Southern California or Moscow
Hey guys,

Sorry for the outage. Not sure what happened to cause it, could be some kind of maintenance which has been the culprit in the past or some other technical issue. Of course it's bad timing as their are a lot of new users this week, but neoqb usually fixes these issues very quickly. But sometimes there is a 3rd party that decides to do maintenance that screws things up. It may be Friday night in America, but it's Saturday morning in Russia.

Overall up time since launch is more than 99% and overall downtime totals no more than a few hours.

They know that most of you want an offline option and it's coming. And they appreciate your patience.

They tried something new and different with their system and it's worked pretty well considering they were new at this stuff. They have gained valuable experience and even invented a few new things as a result of the online requirement. It will help them better serve users in the end.

Hang out for a bit fellas, play some Call of Duty, actually talk to you spouse for a few minutes or watch some porn to pass the time while this gets sorted. Life's not over.

Jason

#2945512 - 01/23/10 05:33 AM Re: Error #2, Connection to the Master Server Lost [Re: 777 Studios - Jason]  
Joined: May 2001
Posts: 1,093
Teddy Bär Offline
Member
Teddy Bär  Offline
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Joined: May 2001
Posts: 1,093
Originally Posted By: 777 Studios - Jason
Hang out for a bit fellas, play some Call of Duty, actually talk to you spouse for a few minutes or watch some porn to pass the time while this gets sorted. Life's not over.

Jason

Jason,

I tried mate, I truly did but;

1. CoD has nasty DRM so I do not have it.
2. After I introduced myself to my wife and explained who I was, there was a few minutes of awkward silence before I excused myself and returned to my side of the study.
3. Been there and done that this morning and after lunch and I am not as young as I was and have learned to accept my limitations.

I guess it is back to my server build, do you know it takes in excess of 45 minutes just to install the "Client Access server role" for Exchange Server 2010? Well now you do, I am bored reindeer


Cheers,

Teddy Bär

One of the stupidest things in game design is the lack of uncertainty given to the player

"beatings will continue until morale improves" brought to you by Ubisoft DRM!
#2945517 - 01/23/10 05:40 AM Re: Error #2, Connection to the Master Server Lost [Re: Teddy Bär]  
Joined: Apr 2002
Posts: 5,503
Pooch Offline
Hotshot
Pooch  Offline
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Joined: Apr 2002
Posts: 5,503
Orlando, FL
Calm down, for Petes' sake! Could be an update coming. Maybe they're in the process of fixing this very problem.
I'm just glad to hear the problem's not at my end!


"From our orbital vantage point, we observe an earth without borders, full of peace, beauty and magnificence, and we pray that humanity as a whole can imagine a borderless world as we see it, and strive to live as one in peace."
Astronaut William C. McCool RIP, January 29, 2003 - Space Shuttle Columbia

#2945539 - 01/23/10 06:26 AM Re: Error #2, Connection to the Master Server Lost [Re: Pooch]  
Joined: Oct 2004
Posts: 1,481
von Kinderei Offline
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von Kinderei  Offline
Member

Joined: Oct 2004
Posts: 1,481
Christiansburg,Virginia

This gettin' rediculous ...

I been home from work since 11:30 pm EST and it's now 1:25 EST and still no connection ...

I have no clue how long it's been out before I got home ... all I know is it S.U.C.K.S. !


vK ~

#2945555 - 01/23/10 07:09 AM Re: Error #2, Connection to the Master Server Lost [Re: Pooch]  
Joined: May 2001
Posts: 1,093
Teddy Bär Offline
Member
Teddy Bär  Offline
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Joined: May 2001
Posts: 1,093
Pooch,

Great advice "Calm down, for Petes' sake!"?

Funny how upset people get about people being upset at something, why is that?


Cheers,

Teddy Bär

One of the stupidest things in game design is the lack of uncertainty given to the player

"beatings will continue until morale improves" brought to you by Ubisoft DRM!
#2945566 - 01/23/10 08:05 AM Re: Error #2, Connection to the Master Server Lost [Re: Teddy Bär]  
Joined: Jan 2009
Posts: 2,474
Biggles07 Offline
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Biggles07  Offline
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Joined: Jan 2009
Posts: 2,474
Newcastle Upon Tyne, England.
Just checked out of interest and yes its down here in England too (8.00AM GMT). No idea how long it has been for, it must be a real bummer for those in your time zones who had set aside some time for it.

This is known as "sods law", in fairness it does not happen very often....and the last time it did I was working anyway. Still, not good....but since there is nothing I can do about it I won't let it spoil my day. I'm more bothered about getting countless "Rof.exe" errors when I try to play online. On five mission attempts the other night, 3 of them failed with errors . You can't even spectate anymore which passes the time and is quite enjoyable seeing how others fly, as this function is now broke too.

Sort it out lads.

Last edited by Biggles07; 01/23/10 08:06 AM. Reason: Sphellhing mishtakez

"I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals".

Sir Winston Churchill
#2945570 - 01/23/10 08:09 AM Re: Error #2, Connection to the Master Server Lost [Re: Biggles07]  
Joined: Sep 2007
Posts: 1,910
dutch Offline
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dutch  Offline
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Posts: 1,910
EURO-zone
Same here in the Euro-zone.

#2945571 - 01/23/10 08:14 AM Re: Error #2, Connection to the Master Server Lost [Re: Pooch]  
Joined: Jan 2010
Posts: 96
Granboy Offline
Junior Member
Granboy  Offline
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Joined: Jan 2010
Posts: 96
Kansas, USA
Originally Posted By: Pooch
Could be an update coming.


I think this is a VERY likely explanation. Next patch with all the goodies, anyone? Going to bed now, but when I wake, I hope to soon be able to see what they are loading for us --- hoping anyway!


Granboy's ride brought to you by: Dell Precision T5400 Workstation - Passmark rating 2172.0
875w PSU on 250V // (2)Xeon E5410 Quads @2.33Ghz // 6gigs ECC RAM 667Mhz // Win 7 Ult 64bit, Aero 7.3 // 128gig Crucial M225 Solid State Drive // XFX HD 5850 Black Ed. Video // Audiophile 192 Audio // SI T-amp & home-brewed MB Quart Speaker // MS FF2 Stick - red trigger // Saitek Pro Pedals // TrackIR 5 // OneAc CB2320 1875w line unit // (2)Dell 24" Ultra monitors on 250V & EyeFinity
#2945574 - 01/23/10 08:17 AM Re: Error #2, Connection to the Master Server Lost [Re: Biggles07]  
Joined: Jan 2009
Posts: 2,474
Biggles07 Offline
Member
Biggles07  Offline
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Joined: Jan 2009
Posts: 2,474
Newcastle Upon Tyne, England.
PS Teddy your TrackIR profile works grand, and thanks! smile It was actually very similar to mine, but better tuned in a few movement axis and it has made a noticeable difference....Still not perfect with the odd mishap but noticeably better than it was.

Good on yer, Cobber! cheers


"I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals".

Sir Winston Churchill
#2945576 - 01/23/10 08:22 AM Re: Error #2, Connection to the Master Server Lost [Re: Biggles07]  
Joined: May 2001
Posts: 1,093
Teddy Bär Offline
Member
Teddy Bär  Offline
Member

Joined: May 2001
Posts: 1,093
Biggles07,

That is great news and the invoice is in the mail reading


Cheers,

Teddy Bär

One of the stupidest things in game design is the lack of uncertainty given to the player

"beatings will continue until morale improves" brought to you by Ubisoft DRM!
#2945577 - 01/23/10 08:33 AM Re: Error #2, Connection to the Master Server Lost [Re: Teddy Bär]  
Joined: May 2001
Posts: 1,093
Teddy Bär Offline
Member
Teddy Bär  Offline
Member

Joined: May 2001
Posts: 1,093
I would venture to say that there is no patch or anything other than a Neoqb authentication server outage as there is no advisement of such on the RoF forums. Updates, scheduled outage etc are the 1st things I checked for, you learn to do that very quickly in Major Incident Management.

Though it was just 3 months ago I noticed a business critical server showing errors on the monitoring and when I looked at the scheduled changes for some reason missed the scheduled change and raised a high impact incident which was quickly followed by a oops and sorry duh


Cheers,

Teddy Bär

One of the stupidest things in game design is the lack of uncertainty given to the player

"beatings will continue until morale improves" brought to you by Ubisoft DRM!
#2945595 - 01/23/10 09:31 AM Re: Error #2, Connection to the Master Server Lost [Re: Teddy Bär]  
Joined: Jan 2009
Posts: 2,474
Biggles07 Offline
Member
Biggles07  Offline
Member

Joined: Jan 2009
Posts: 2,474
Newcastle Upon Tyne, England.
Originally Posted By: Teddy Bär
Biggles07,

That is great news and the invoice is in the mail reading


20 pence winging its way to Oz mate, you drive a hard bargain I thought you'd settle for 10 hahaha


"I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals".

Sir Winston Churchill
#2945841 - 01/23/10 06:52 PM Re: Error #2, Connection to the Master Server Lost [Re: Biggles07]  
Joined: Jan 2010
Posts: 96
Granboy Offline
Junior Member
Granboy  Offline
Junior Member

Joined: Jan 2010
Posts: 96
Kansas, USA
The login server is back up now.


Granboy's ride brought to you by: Dell Precision T5400 Workstation - Passmark rating 2172.0
875w PSU on 250V // (2)Xeon E5410 Quads @2.33Ghz // 6gigs ECC RAM 667Mhz // Win 7 Ult 64bit, Aero 7.3 // 128gig Crucial M225 Solid State Drive // XFX HD 5850 Black Ed. Video // Audiophile 192 Audio // SI T-amp & home-brewed MB Quart Speaker // MS FF2 Stick - red trigger // Saitek Pro Pedals // TrackIR 5 // OneAc CB2320 1875w line unit // (2)Dell 24" Ultra monitors on 250V & EyeFinity
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