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#2751318 - 06/27/09 03:10 AM Can't play :( Anyone else stuck?  
Joined: May 2009
Posts: 89
tamper527 Offline
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tamper527  Offline
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Posts: 89
Grrr...trying awfully hard to refrain from ugly comments about this...just want to play the freakin' game...

Anyway, got game loaded, go to neoqb website to 'register'...tried two different email accounts. Got a 'instruction email has been sent' message both times...

...but no email with the link you use to activate the registration, therefore, no starting the game.

Am I doing something wrong? Anyone else see this?

Inline advert (2nd and 3rd post)

#2751328 - 06/27/09 03:20 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: Jun 2009
Posts: 28
SquintsGS Offline
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SquintsGS  Offline
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Posts: 28
Georgia, USA
Sorry in advance but I gotta ask... Did you check your spam/junk folder?

#2751330 - 06/27/09 03:22 AM Re: Can't play :( Anyone else stuck? [Re: SquintsGS]  
Joined: Jul 2004
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sr12 Offline
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sr12  Offline
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Posts: 88
Michigan
I have been waiting for 1 to 2 hours. Still no email..... Nothing in my spam/junk folder.

#2751332 - 06/27/09 03:24 AM Re: Can't play :( Anyone else stuck? [Re: sr12]  
Joined: Jun 2001
Posts: 475
Lucky812 Offline
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Lucky812  Offline
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Joined: Jun 2001
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Corpus Christi, TX
same thing here!!!


i7 2600K
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#2751335 - 06/27/09 03:27 AM Re: Can't play :( Anyone else stuck? [Re: Lucky812]  
Joined: Nov 2006
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Gangster Offline
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Gangster  Offline
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yeah....me too. They are aware of the issue and are working on it.

#2751337 - 06/27/09 03:29 AM Re: Can't play :( Anyone else stuck? [Re: Gangster]  
Joined: Dec 2006
Posts: 273
franksvalli Offline
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franksvalli  Offline
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Posts: 273
According to neoqb the issue is fixed: http://riseofflight.com/Forum/viewtopic.php?f=60&t=644

Apparently it's not fixed though frown

#2751339 - 06/27/09 03:29 AM Re: Can't play :( Anyone else stuck? [Re: Lucky812]  
Joined: May 2009
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tamper527 Offline
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tamper527  Offline
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Squint, yes - it is the obvious question; no apology necessary. No luck with that, regretfully.

And I see it's apparently not just me. What a f***ing drag.

Can't wait to see where this goes.

#2751342 - 06/27/09 03:30 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: May 2000
Posts: 545
Mike_Toth Offline
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Mike_Toth  Offline
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Joined: May 2000
Posts: 545
Cleveland Ohio USA
check your spam email folder... I received my email there... (Yahoo)

#2751344 - 06/27/09 03:31 AM Re: Can't play :( Anyone else stuck? [Re: franksvalli]  
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tamper527 Offline
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tamper527  Offline
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Originally Posted By: franksvalli
According to neoqb the issue is fixed: http://riseofflight.com/Forum/viewtopic.php?f=60&t=644

Apparently it's not fixed though frown


Yeah, apparently not. I had already looked over the neoqb forum and saw that note (thanks, just the same). Screwed up part is, you can't use the neoqb forum until you register - so I can't even post that it (apparently) isn't fixed frown frown frown

#2751348 - 06/27/09 03:34 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: May 2009
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tamper527 Offline
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tamper527  Offline
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Can anyone who got the email tell me what the send domain is (neoqb.com maybe)? I don't find anything that says "You will get an email from umptysquat@whatever.com"

I do not have anything in my junk or spam folders, but I thought I could add an explicit 'allow' just to be safe.

#2751350 - 06/27/09 03:35 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: Nov 2008
Posts: 10
JSkellington Offline
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JSkellington  Offline
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Joined: Nov 2008
Posts: 10
Same here. Waiting on the email for 1-2 hrs

#2751364 - 06/27/09 03:50 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: May 2002
Posts: 2,290
WWSandMan Offline
WW: Online Since 1992
WWSandMan  Offline
WW: Online Since 1992
Member

Joined: May 2002
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Mankato, Minnesota, U.S.A.
Originally Posted By: tamper527
Can anyone who got the email tell me what the send domain is (neoqb.com maybe)? I don't find anything that says "You will get an email from umptysquat@whatever.com"

I do not have anything in my junk or spam folders, but I thought I could add an explicit 'allow' just to be safe.


I believe the emails will come from "rof ((at)) neoqb.com"

#2751367 - 06/27/09 03:54 AM Re: Can't play :( Anyone else stuck? [Re: WWSandMan]  
Joined: May 2009
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tamper527 Offline
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tamper527  Offline
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Joined: May 2009
Posts: 89
Well, I set an explicit allow for both email accounts and used the domain neoqb.com. Then, I sent a 'remember password' as a test...

Still nothing.

What an dismal way to kick this off... frown frown frown

#2751371 - 06/27/09 03:57 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: Jun 2009
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SquintsGS Offline
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SquintsGS  Offline
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Posts: 28
Georgia, USA
My email came from rof@neoqb.com. Unless they're tinkering with the registration servers again, but I received my email almost immediately... frown

#2751376 - 06/27/09 04:05 AM Re: Can't play :( Anyone else stuck? [Re: SquintsGS]  
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Posts: 244
jared17 Offline
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jared17  Offline
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Posts: 244
im already registers on the site, so all i have to do is, once i get the game anyway, is login and enter my code. then im good to go


Intel Core i7 3770k ~ 4.7 GHz
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#2751380 - 06/27/09 04:08 AM Re: Can't play :( Anyone else stuck? [Re: jared17]  
Joined: May 2009
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tamper527 Offline
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tamper527  Offline
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Posts: 89
*lol* Jared, maybe you're among the smartest here. I guess I should've thought to register ahead, huh? Honestly never occurred to me.

Then again, the people 'in the know' around here could've suggested it. Wasn't until I got the game that I was even aware of the registration process.

#2751396 - 06/27/09 04:37 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: Feb 2008
Posts: 3,257
777 Studios - Jason Offline
Senior Member
777 Studios - Jason  Offline
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Joined: Feb 2008
Posts: 3,257
Southern California or Moscow
All of you who seem to be missing your Confirmation email, please send an email to rof@neoqb.com and give them your:

Name
Email Address
Password

Explain you never received the confirm email and ask them to resend.

They may not know there is an issue with this. I will also tell them.

Jason

#2751421 - 06/27/09 05:29 AM Re: Can't play :( Anyone else stuck? [Re: 777 Studios - Jason]  
Joined: May 2009
Posts: 89
tamper527 Offline
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tamper527  Offline
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Joined: May 2009
Posts: 89
Jason,

I apprecaite your suggestion and have written the email as you suggested - but is it unreasonable to suggest that, especially considering the circumstances, someone from neoqb should be watching this thing like a hawk, 24/7?

How could they not be aware?

Christ, in my company, when we deploy a new system, we have our people crawling all over it for 30 days.

This is pretty frustrating for those of us with the issue - and a pretty embarrassing start for RoF in the US.

#2751435 - 06/27/09 05:41 AM Re: Can't play :( Anyone else stuck? [Re: tamper527]  
Joined: Feb 2008
Posts: 3,257
777 Studios - Jason Offline
Senior Member
777 Studios - Jason  Offline
Senior Member

Joined: Feb 2008
Posts: 3,257
Southern California or Moscow
I said they MAY not know, because I'm not there in person to verify. They were up at 3am so I can only assume they are there at 10am on a Saturday. I've done my best to alert them to the problem as have you guys.

I assume they are busy there trying to rectify the problem instead of bothering with me on Skype. All I can do right now is ask for patience.

Jason

#2751494 - 06/27/09 08:20 AM Re: Can't play :( Anyone else stuck? [Re: 777 Studios - Jason]  
Joined: Apr 2004
Posts: 393
=FB=VikS Offline
Member
=FB=VikS  Offline
Member

Joined: Apr 2004
Posts: 393
The problem should be fixed now, if you still got this problem please replay about it ASAP to rof@neoqb.com with following details:

Name
Email Address
Password

We are sorry for inconvenience.


VikS
Flying BARANS Forever!
"All wool - to the front!"
www.barans.ru
www.riseofflight.com
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